Zaxbys Cook's Viral Rise Sparks New Role
Discover how a Zaxbys team member's creative marketing efforts earned her an executive role, and what the move shows about employee-driven branding in restaurants.
Read moreDiscover how a Zaxbys team member's creative marketing efforts earned her an executive role, and what the move shows about employee-driven branding in restaurants.
Read moreLearn how to open a restaurant with no experience by planning your concept, budget, location, team, operations, and successful launch.
Aug 19, 2026
Payroll advances help restaurant owners give hourly employees earlier access to earned wages while maintaining accurate records, policies, and compliance.
Aug 19, 2026
What does it take to run a successful neighborhood restaurant for more than 40 years? In this episode of CHOMP, we visit Cappy's Cafe in Newport Beach, California, to go behind the scenes of a restaurant that has been serving breakfast and lunch since 1982. Owner Tim Campbell shares the story behind Cappy's Cafe, why he decided to enter the restaurant business, and what he has learned about running the operation over the years. We also get a firsthand look at the kitchen, service flow, technology, food costs, staffing, and the systems that help keep the restaurant running during busy breakfast and brunch periods. In this episode, we explore: - How Cappy's Cafe has evolved since opening in 1982 - What the owner looks for when evaluating a restaurant business - How the team creates a strong employee and customer culture - How labor and rising food costs have affected restaurant operations - How recipe cards and food-cost tracking help manage margins - How technology helps improve seating, reservations, ordering, and service - How the kitchen and expo line are organized for fast ticket times - Why soundproofing and restaurant design can improve the guest experience - How large portions and signature breakfast dishes have become part of the Cappy's Cafe experience You'll also get a look inside the kitchen as the team prepares some of the restaurant's popular dishes, including Cinnamon French Toast, the California Omelette, the Breakfast Burrito, and the Pacific Coast Highway Benny. From the business decisions behind the operation to the food that keeps customers coming back, this episode offers an inside look at what makes Cappy's Cafe a longtime Newport Beach favorite. #Cappy'sCafe #restaurantbusiness #restaurantoperations #chomp #restaurantassociation CHOMP features real restaurants and real operators sharing practical insights from inside the industry. ## About Restaurant Association Restaurant Association is an independent global organization representing restaurant owners and focused on improving business outcomes. It is not affiliated with, sponsored by, or endorsed by any other national, state, provincial, or local restaurant association. Membership is completely free. Just sign up on the official website to access valuable resources, including weekly restaurant hacks, tips, tutorials, strategies, and secrets. As a member, you'll also gain access to exclusive shows, eLearning courses, webinars, and operations templates designed to elevate your restaurant's performance. ## Restaurant Association Resources Website: https://restaurantassociation.com/ Free Membership: https://restaurantassociation.com/v2/unified/signup/ Shows: https://restaurantassociation.com/shows Resources: https://restaurantassociation.com/resources
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
Aug 14, 2026
What does it take to turn a German street food favorite into a growing restaurant concept in the U.S.? In this episode of CHOMP, we visit Doner Haus in Hell's Kitchen, Manhattan, to get an inside look at how the concept comes together, from its focused menu and streamlined kitchen to the technology, staffing, and systems behind the operation. We sit down with Doner Haus leadership to explore how the concept was developed, what makes its German-style döner different, and how the team has built an operation designed to deliver quality and consistency in a compact space. The episode also takes a closer look at the business behind the restaurant, including: • How a focused three-item menu simplifies the operation • How the kitchen layout and equipment create a streamlined service flow • How kiosks, POS, and KDS technology help manage orders • How the team approaches staffing, training, and employee retention • How Doner Haus supports franchise partners from site selection through development • The company's plans for continued franchise growth across the U.S. You'll also get a look at how Doner Haus prepares its signature döner kebab, from the kitchen to the finished dish. Whether you're a restaurant owner, operator, franchise professional, or simply interested in how a restaurant concept is built and scaled, this episode offers an inside look at the people, processes, and decisions behind Doner Haus. #DönerKebab #RestaurantBusiness #RestaurantOperations #CHOMP #RestaurantAssociation CHOMP features real restaurants and real operators sharing practical insights from inside the industry. About Restaurant Association Restaurant Association is an independent global organization representing restaurant owners and focused on improving business outcomes. It is not affiliated with, sponsored by, or endorsed by any other national, state, provincial, or local restaurant association. Membership is completely free. Just sign up on the official website to access valuable resources, including weekly restaurant hacks, tips, tutorials, strategies, and secrets. As a member, you'll also gain access to exclusive shows, eLearning courses, webinars, and operations templates designed to elevate your restaurant's performance. Restaurant Association Resources Website: https://restaurantassociation.com/ Free Membership: https://restaurantassociation.com/v2/unified/signup/ Shows: https://restaurantassociation.com/shows Resources: https://restaurantassociation.com/resources
Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
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