Elevating In-Flight Dining: Delta Air Lines Partners with Shake Shack for First-Class Passengers

Discover how Delta Air Lines is revolutionizing in-flight dining by offering Shake Shack burgers to first-class passengers. Learn about the partnership, menu offerings, and future plans.

the inside of an airplane

Photo by Benjamin Nelson on Unsplash

A Gourmet Offer at 35,000 Feet

Starting December 1, first-class passengers flying out of Boston on routes exceeding 900 miles will have a delectable new option on their menu - the ShackBurger from Shake Shack. This gourmet burger features a succulent beef patty nestled in a soft potato bun, accompanied by fresh lettuce, tomato, and the famous ShackSauce on the side. The meal is complemented with a side of chips, a Caesar salad, and a decadent dark chocolate brownie, promising a truly indulgent dining experience high in the skies.

Expansion Plans and Partnership Impact

This collaboration between Delta Air Lines and Shake Shack marks a significant milestone in in-flight dining. The plan to introduce Shake Shack offerings to other domestic markets by 2025 showcases a commitment to enhancing the culinary experience for travelers. Stephanie Laster, Delta's managing director for onboard service, emphasized the alignment of values between the two brands, highlighting Shake Shack’s dedication to enriching communities, mirroring Delta's ethos of service excellence and community support.

The Shake Shack and Danny Meyer Connection

Shake Shack's roots in hospitality excellence trace back to its founder, Danny Meyer, a renowned restaurateur known for his 'Enlightened Hospitality' approach. This partnership further solidifies Shake Shack's position as a pioneer in gourmet fast-casual dining. Michael Kark, Shake Shack's president of global licensing, expressed excitement over broadening the chain's reach through this strategic alliance, reaffirming Shake Shack's commitment to innovation and meeting customer demands.

Innovating In-Flight Dining Experience

By offering the beloved Shake Shack Cheeseburger to first-class passengers, Delta Air Lines aims to elevate the in-flight dining experience. The ability for customers to pre-select and customize their meal choices through the Fly Delta app showcases a customer-centric approach, making travel more personalized. This unique service demonstrates Delta's dedication to providing premium services and enhancing passenger satisfaction at every stage of the journey.

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