Mar 26, 2025
Customer Engagement: The Success Story of McDonald's Loyalty Program
How McDonald's leveraged its MyMcDonald’s Rewards app and digital strategy to boost customer engagement and drive sales.
Mar 26, 2025
How McDonald's leveraged its MyMcDonald’s Rewards app and digital strategy to boost customer engagement and drive sales.
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operationsA 2026 overview of restaurant labor law changes - minimum wage, overtime, tips, scheduling rules, leave, minors, posters, and records.
operationsLower food cost percentage by tracking accurate numbers, finding variance leaks, tightening portions, reducing waste, improving purchasing, and optimizing menu decisions.
operationsUse core POS reports - sales summary, dayparts, channels, transactions, item mix, discounts - to build accurate Sales Forecasts for staffing and ordering.
operationsDetermine the best accounting method for restaurants by comparing cash and accrual across inventory, vendor invoices, and multi-location reporting.
operationsBuild a reliable restaurant hiring system with clear roles, steady pipelines, structured interviews, fast offers, onboarding, and metrics for hiring and recruiting.
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