Zaxbys Cook's Viral Rise Sparks New Role
Discover how a Zaxbys team member's creative marketing efforts earned her an executive role, and what the move shows about employee-driven branding in restaurants.
Read moreDiscover how a Zaxbys team member's creative marketing efforts earned her an executive role, and what the move shows about employee-driven branding in restaurants.
Read moreStarbucks is making strategic staffing changes, laying off 200+ workers as it restructures operations and prepares for future growth in southern and eastern regions.
Aug 21, 2026
Dog Haus appoints James Field as chief marketing officer and promotes CJ Ramirez to chief experience officer, setting the stage for innovative brand growth and franchisee success in the national restaurant scene.
Aug 21, 2026
What does it take to turn a traditional cooking method into a restaurant concept that stands the test of time? In this episode of CHOMP, we visit Honey’s Kettle Fried Chicken to explore the story, food, and operation behind its signature kettle-fried chicken. Chef Vinnie takes us through the origins of Honey’s Kettle and the inspiration behind its approach to fried chicken. Drawing from the history of American cooking and traditional kettle frying, he developed a concept centered on bringing the lost art of kettle-fried chicken back to the modern restaurant. Inside the restaurant, we get a closer look at how Honey’s Kettle brings that idea to life, including: - How the kettle-fried chicken concept was developed - Why maintaining food quality starts with the cooking process - How technology and delivery platforms became an important part of the business - How family involvement has helped shape the restaurant over the years - How the restaurant's design was developed around a limited footprint - How Honey’s Kettle approaches its kitchen and production flow - Why fresh cooking oil is an important part of its quality standards - How the restaurant continues to build its menu and develop new products You'll also get a behind-the-scenes look at the cooking line, batch cooking process, signature menu items, and some of Honey’s Kettle's products, including its chicken, hot cakes, lemonade, sweet potato pie, and other dishes. From its family roots and customer relationships to its kitchen operation and signature cooking method, this episode takes you inside the people, ideas, and processes behind Honey’s Kettle. #Honeykettle #friedchicken #restaurantbusiness #restaurantoperations #chomp CHOMP features real restaurants and real operators sharing practical insights from inside the industry. About Restaurant Association Restaurant Association is an independent global organization representing restaurant owners and focused on improving business outcomes. It is not affiliated with, sponsored by, or endorsed by any other national, state, provincial, or local restaurant association. Membership is completely free. Just sign up on the official website to access valuable resources, including weekly restaurant hacks, tips, tutorials, strategies, and secrets. As a member, you'll also gain access to exclusive shows, eLearning courses, webinars, and operations templates designed to elevate your restaurant's performance. Restaurant Association Resources Website: https://restaurantassociation.com/ Free Membership: https://restaurantassociation.com/v2/unified/signup/ Shows: https://restaurantassociation.com/shows Resources: https://restaurantassociation.com/resources
Learn how to open a restaurant with no experience by planning your concept, budget, location, team, operations, and successful launch.
Aug 19, 2026
Panera Bread welcomes Andrew Rebhun as Chief Marketing Officer, succeeding Mark Shambura. Learn about his background at CAVA, El Pollo Loco, and McDonald's.
Aug 20, 2026
Taco Bell’s Taylor Montgomery has been appointed as President of Jack in the Box, positioning him to take over as CEO within a year - signaling major shifts for the QSR brand's future.
Aug 20, 2026
Payroll advances help restaurant owners give hourly employees earlier access to earned wages while maintaining accurate records, policies, and compliance.
Aug 19, 2026
What does it take to run a successful neighborhood restaurant for more than 40 years? In this episode of CHOMP, we visit Cappy's Cafe in Newport Beach, California, to go behind the scenes of a restaurant that has been serving breakfast and lunch since 1982. Owner Tim Campbell shares the story behind Cappy's Cafe, why he decided to enter the restaurant business, and what he has learned about running the operation over the years. We also get a firsthand look at the kitchen, service flow, technology, food costs, staffing, and the systems that help keep the restaurant running during busy breakfast and brunch periods. In this episode, we explore: - How Cappy's Cafe has evolved since opening in 1982 - What the owner looks for when evaluating a restaurant business - How the team creates a strong employee and customer culture - How labor and rising food costs have affected restaurant operations - How recipe cards and food-cost tracking help manage margins - How technology helps improve seating, reservations, ordering, and service - How the kitchen and expo line are organized for fast ticket times - Why soundproofing and restaurant design can improve the guest experience - How large portions and signature breakfast dishes have become part of the Cappy's Cafe experience You'll also get a look inside the kitchen as the team prepares some of the restaurant's popular dishes, including Cinnamon French Toast, the California Omelette, the Breakfast Burrito, and the Pacific Coast Highway Benny. From the business decisions behind the operation to the food that keeps customers coming back, this episode offers an inside look at what makes Cappy's Cafe a longtime Newport Beach favorite. #Cappy'sCafe #restaurantbusiness #restaurantoperations #chomp #restaurantassociation CHOMP features real restaurants and real operators sharing practical insights from inside the industry. ## About Restaurant Association Restaurant Association is an independent global organization representing restaurant owners and focused on improving business outcomes. It is not affiliated with, sponsored by, or endorsed by any other national, state, provincial, or local restaurant association. Membership is completely free. Just sign up on the official website to access valuable resources, including weekly restaurant hacks, tips, tutorials, strategies, and secrets. As a member, you'll also gain access to exclusive shows, eLearning courses, webinars, and operations templates designed to elevate your restaurant's performance. ## Restaurant Association Resources Website: https://restaurantassociation.com/ Free Membership: https://restaurantassociation.com/v2/unified/signup/ Shows: https://restaurantassociation.com/shows Resources: https://restaurantassociation.com/resources
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
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