All Articles in Tech

Restaurants race to modernize POS as mobile wallets surge, cloud adoption grows, drive-thru integrations expand, and costs and interoperability shape strategic selection.

Discover DoorDash Ask, a new AI chatbot that lets users find restaurants, build orders, and shop groceries through simple chat-based search.

HME's ClearSoundX uses AI to eliminate drive-thru background noise in real time, delivering crystal-clear communication for crew and customers exclusively on the NEXEO | HDX platform

How Mendocino Farms and peers use tiered and pillar frameworks to calm complex vendor stacks, tighten integration, and protect guest experience.

A warm look at how restaurant scheduling apps and AI are reshaping labor, compliance, and margins from cafés to franchises.

How AI-enabled training, robotics, and crypto rewards are reshaping guest experience and workforce in modern restaurants.

Dickey’s completes a three-year backend overhaul, shifting to horizontal microservices to boost store autonomy and efficiency.

Legacy brands overhaul tech with cloud platforms, frontline-led change, and data-driven guest experiences at FSTEC, signaling a practical path for franchisees.

Tracing Wendy's surge-pricing moment, the pivot to blended price intelligence, and how the industry blends competition data with value-focused promotions.

Brands weigh built-in vs turnkey tech, moving toward hybrid ecosystems that balance speed, cost, security, and guest experience.