Lessons from Working in a Coffee Truck

Working in his father's coffee truck provided Walid Daftanai with invaluable lessons that shaped his entrepreneurial journey. The experience taught him core principles crucial for running a successful Quick-Service Restaurant (QSR). Customer service was a key aspect that he learned early on. Ensuring product consistency, maintaining speed of service, and effectively managing roles in a fast-paced environment were skills honed during his time on the streets of downtown Manhattan. Daftanai emphasized the importance of efficiency, highlighting the challenge of handling customer orders swiftly, from placement to delivery, within a matter of seconds.