10 Ways to Reduce Labour Costs in a Restaurant
Learn practical ways to reduce labour costs through smarter scheduling, forecasting, productivity, cross-training, automation, overtime control, and performance monitoring strategies.
Aug 26, 2026
Learn practical ways to reduce labour costs through smarter scheduling, forecasting, productivity, cross-training, automation, overtime control, and performance monitoring strategies.
Aug 26, 2026
A restaurant P&L statement reveals sales, expenses, and profits, helping owners manage costs, improve margins, and plan finances more effectively.
Aug 26, 2026
RaceTrac has appointed Jill Pemberton as chief financial officer, succeeding Karla Ahlert, who moves into the newly created role of chief administrative officer.
Aug 26, 2026
A payroll advance policy helps restaurant owners define eligibility, limits, repayment, documentation, approval procedures, and compliance requirements for employee advances.
Aug 24, 2026
Blaze Pizza welcomes Tracy Stockard as Chief Marketing Officer, bringing decades of brand and franchise experience to drive strategic growth and guest engagement.
Aug 25, 2026
Anna Faktorovich, a seasoned marketing executive, has been named Chief Marketing Officer at Scooter’s Coffee, bringing decades of multi-brand experience to fuel the franchise’s next growth stage.
Aug 25, 2026
Create a practical restaurant marketing plan by setting goals, targeting customers, choosing channels, budgeting wisely, scheduling campaigns, and measuring results.
Aug 24, 2026
Levain Bakery appoints Lorna Sommerville and Taya Stenson as co-CEOs, blending operational and marketing expertise to power national expansion and innovation while staying rooted in its brand values.
Aug 25, 2026
Wendy’s announces Tariq Hassan as Chief Marketing and Customer Growth Officer, charting a new course for brand and digital innovation. What restaurant owners can learn.
Aug 24, 2026
Dave & Buster's refreshes its executive lineup with seasoned leaders in operations, marketing, tech, and finance - signaling a growth-driven future for restaurant operators to watch.
Aug 24, 2026
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Explore how Papa Johns plans to strengthen its brand, enhance customer loyalty, and drive growth through innovative marketing strategies.
Photo by Mariia Shalabaieva
In response to declining revenues, Papa Johns is under the leadership of CEO Todd Penegor, who is spearheading efforts to revitalize the company's brand identity. Penegor emphasizes the urgency to strengthen the brand's perception among consumers. The focus lies on enhancing the value proposition offered by Papa Johns to attract and retain customers in a competitive market.
Penegor's strategic vision includes modernizing Papa Johns' digital capabilities and reinvigorating its loyalty program. By investing in technology and updating the loyalty program, the company aims to provide a seamless and rewarding experience for its customers. The emphasis is on personalization and immediacy to drive repeat visits and enhance customer engagement.
To make the loyalty program more appealing and effective, Papa Johns is rolling out updates aimed at enhancing customer satisfaction and retention. By introducing the ability for members to unlock rewards faster and offering immediate gratification through the conversion of points to Papa Dough in smaller increments, the company is striving to increase customer loyalty and drive repeat purchases.
Photo by Mariia Shalabaieva
In addition to immediate improvements, Papa Johns is committed to returning to its core strengths of delivering high-quality pizzas and maintaining consistency across its restaurants. Penegor emphasizes the importance of standing out in the market by highlighting what makes Papa Johns unique and ensuring a compelling brand story that resonates with consumers.
While the journey towards recovery has just begun, Papa Johns has already seen positive signs with sales and transaction improvements. The focus moving forward is on leveraging learnings from the recent quarters to drive innovation and create a strong marketing calendar for the upcoming year. Balancing competitive pricing with quality messaging is key to regaining consumer trust and securing a prominent position in the market.
As consumer preferences evolve, Papa Johns is adapting its marketing strategies to align with changing trends. Chief Financial Officer Ravi Thanawala highlights the importance of offering compelling value to meet consumers' expectations. By enhancing value perceptions and maintaining brand positioning, the company aims to attract more customers and drive transactions in a competitive landscape.
Papa Johns recently welcomed Jenna Bromberg as its new Chief Marketing Officer, bringing a wealth of experience from Carter’s Inc. and Pizza Hut. With a focus on brand marketing and creativity, Bromberg's expertise is set to play a pivotal role in reshaping Papa Johns' marketing approach. Additionally, the appointment of Kevin Vasconi as Chief Digital and Technology Officer signifies the company's commitment to digital transformation and innovation.