Analyzing Consumer Behavior in Coffee Shops: Shifting Landscape and Competitive Strategies

Discover how changes in consumer behavior are reshaping the coffee industry's competitive dynamics and driving shifts in coffee shop strategies.

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gray car at the front of Think Coffee shop

Photo by Patrick Tomasso on Unsplash

Consumer behavior at coffee shops has witnessed notable shifts, especially in terms of the duration of visits. Data from Placer.ai indicates that visits lasting longer than 10 minutes have increased by 13.4% at small coffee chains, while experiencing a decline of 8.9% at major chains like Dunkin and Starbucks. This trend signifies a preference for a more leisurely and relaxed coffee experience.

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