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The Impact of Voice AI on Drive-Thru Operations

Automated voice ordering systems powered by AI technology are reshaping the way restaurants handle drive-thru operations. Taco Bell, under the umbrella of Yum! Brands, has taken a significant step by expanding the use of automated voice ordering to hundreds of its restaurants nationwide. By introducing this innovative technology, Taco Bell aims to streamline back-of-house operations for its employees and elevate the ordering experience for customers.