McDonald's Operations: Addressing Sales Decline and Franchisee Concerns
Explore how McDonald's is navigating sales declines, food safety concerns, and franchisee sentiments post the E. Coli incident.


Sales Decline and Franchisee Concerns
Following the E. Coli incident in October, McDonald's faced a substantial sales decline, prompting the company to invest $100 million in supporting affected operators. However, of this investment, $35 million allocated towards marketing programs to boost traffic. Despite these efforts, comparable sales continued to drop, leading to growing concerns among franchisees.