McDonald's Operations: Addressing Sales Decline and Franchisee Concerns

Explore how McDonald's is navigating sales declines, food safety concerns, and franchisee sentiments post the E. Coli incident.

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Sales Decline and Franchisee Concerns

Following the E. Coli incident in October, McDonald's faced a substantial sales decline, prompting the company to invest $100 million in supporting affected operators. However, of this investment, $35 million allocated towards marketing programs to boost traffic. Despite these efforts, comparable sales continued to drop, leading to growing concerns among franchisees.

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