Photo by Nicolas Nieves-Quiroz on Unsplash

Operational Efficiency and Restructuring

Burgerville, a beloved institution in the Pacific Northwest, embarked on a journey to enhance its operational efficiency and streamline customer service. The chain's recent store openings showcase a modernized design with digital menu boards and self-service kiosks. However, the significant transformation goes beyond aesthetics. The company's focus on operational efficiency led to the restructuring of mechanics and station layouts to optimize flow and ensure timely delivery of hot food and cold items to customers simultaneously.