How to Manage a Restaurant Franchise Supply Chain
A strong franchise supply chain helps restaurant owners standardize products, control costs, track inventory, forecast demand, and manage suppliers efficiently.
Jul 6, 2026
A strong franchise supply chain helps restaurant owners standardize products, control costs, track inventory, forecast demand, and manage suppliers efficiently.
Jul 6, 2026
Tiki Taco expands its Kansas City presence with a new Liberty-adjacent location, highlighting local growth, community ties, and what this means for restaurant operators watching rising independent brands.
Jul 6, 2026
Menu optimization helps restaurant owners improve pricing, reduce food waste, promote profitable items, simplify operations, and increase sales using data.
Jul 6, 2026
Discover the operational philosophy and guest experience behind Bad Daddy's Burger Bar, featuring insights from chef John Elliott on how the Southeast burger concept builds consistency, drives innovation, and elevates the American burger experience.
Jul 6, 2026
Quick-service restaurant visits dipped 4.4% in May, while diners gravitate toward full-service. Explore what's driving the trend and actionable insights for your operation.
Jul 6, 2026
QR code menu helps restaurants update items faster, improve mobile ordering, reduce printing costs, and track customer behavior over time.
Jul 2, 2026
Jersey Mike’s plans an IPO, showcasing sharp growth and franchise strength - a move with ripple effects for restaurant owners watching industry trends.
Jul 2, 2026
McDonald’s welcomes Bryan Brown as chief development officer, leveraging his experience to drive store modernization and support the “NEXT” strategy for franchisees and teams.
Jul 2, 2026
White Castle and Garage Beer, two Ohio-based favorites, announce a summer collaboration with new promotions and products. Learn how restaurant owners can ride the LTO wave.
Jul 2, 2026
Learn how to build a restaurant catering system that attracts clients, improves margins, simplifies operations, and creates repeat revenue.
Jul 2, 2026
Discover how Golden Corral leveraged cutting-edge technology to enhance customer experience and streamline operations through a comprehensive digital transformation.

When Dawn Gillis took over as the chief information officer at Golden Corral, she recognized the urgent need for a technology overhaul. The company's outdated systems and hardware were causing significant operational issues and downtime. Gillis realized that the lack of technological investment was hindering both the company's operations and its franchisees' ability to conduct business efficiently.

Golden Corral embarked on a comprehensive digital transformation journey by partnering with Qu to implement a state-of-the-art technology platform across all its restaurants. This seven-month-long overhaul included replacing outdated systems with cutting-edge solutions, such as point-of-sale, kitchen display systems, and advanced inventory management tools with forecasting capabilities.
One of the significant benefits of the new technology suite was the enhancement of Golden Corral's online ordering capabilities. The chain, which had already ventured into off-premise dining, placed a renewed focus on online ordering to cater to evolving consumer preferences for digital experiences. The revamped system, powered by Qu technology, streamlined the online ordering process and allowed for better management of demand.

Golden Corral's shift towards digital experiences marked a significant transition in its customer offerings. From traditional 'weigh-and-pay' models to curated online menus, the brand diversified its digital presence, offering customers a seamless transition from in-store dining to off-premise orders.

Integrating Qu's software solutions brought various benefits to Golden Corral, including streamlined training processes for cashiers, flexible pricing models through the POS system, and centralized monitoring of sales and performance across all locations. The transition to a unified digital ecosystem facilitated faster updates and data analysis, improving operational efficiency.

Qu's utilization of edge computing added a layer of redundancy to Golden Corral's cloud-based systems, ensuring operational continuity even in case of Wi-Fi or tech disruptions. This innovative approach enabled seamless transaction processing and data management, critical for high-volume brands like Golden Corral.
Qu's analytical artificial intelligence, particularly through the Notify app, provided operators with real-time insights into sales trends and staffing efficiency. This advanced AI-powered solution empowered franchisees with data-driven decision-making capabilities, positioning Golden Corral for sustained growth and operational excellence.