Wendy’s New Playbook for Traffic & Quality
With traffic and sales slipping, Wendy’s new CEO Bob Wright sets a bold multi-pronged plan to restore food quality, brand value, and operational execution.
Aug 10, 2026
With traffic and sales slipping, Wendy’s new CEO Bob Wright sets a bold multi-pronged plan to restore food quality, brand value, and operational execution.
Aug 10, 2026
Explore practical ways to manage restaurant overhead costs while protecting service quality, employee productivity, food standards, and long-term profitability goals.
Aug 7, 2026
Get more restaurant reviews by creating memorable experiences, asking customers at the right time, simplifying feedback, and monitoring review performance.
Aug 7, 2026
Yum! Brands has finalized a $1.2B deal to transfer Pizza Hut China to Yum China Holdings, signaling big strategic moves for both global franchisors and operators.
Aug 7, 2026
Panera Bread appoints industry veteran Andy Rebhun as Chief Marketing Officer, ushering in a new era of brand growth and consumer engagement.
Aug 7, 2026
Portillo’s trims 18% of its corporate staff in a bid to refocus resources on restaurant excellence and navigate operational challenges. Discover what the changes mean for the chain’s future.
Aug 7, 2026
Portillo’s trims corporate and field roles by 18% in a strategic shake-up to support future growth after soft traffic and sales. Read what this means for multi-unit operators.
Aug 6, 2026
Dutch Bros invests $105 million to acquire Salad and Go’s closed locations, targeting rapid expansion in key southern markets. Learn what this means for multi-unit restaurant owners and operators.
Aug 6, 2026
Scheduling software helps restaurants save time, control labor costs, improve communication, prevent conflicts, support compliance, and make smarter staffing decisions.
Aug 5, 2026
Portillo’s announces industry veteran Kevin Kalicak as its new CFO and Treasurer, underscoring the brand’s growth strategy and financial vision.
Aug 5, 2026
Learn about Starbucks' recent loss in the appeal of an unfair labor practices ruling by the National Labor Board. Explore the details surrounding the termination of two employees and the implications for the company.


The recent ruling by the 3rd Circuit Court of Appeals upholding the National Labor Board's decision on Starbucks Corporation's termination of two employees in Philadelphia sheds light on the company's actions regarding unionization and employee rights. The terminated employees, Echo Nowakowska and Tristan J. Bussiere, were allegedly fired as a retaliatory act for their involvement in organizing strikes and attempting to form a union.

While Starbucks contended that Nowakowska was dismissed due to performance issues and mistreatment of customers, the NLRB's decision in February 2023 stated that the firings were a consequence of unionization activities. Additionally, Starbucks argued that the employees recorded conversations without consent, but the appeals panel ruled that Starbucks had prior knowledge of these recordings.
The appeals panel concluded that substantial evidence supported the NLRB's findings of unfair labor practices leading to the terminations of Nowakowska and the reduction in hours for Bussiere. While most of the NLRB's decision was upheld, the requirement for Starbucks to compensate the terminated employees financially was considered outside the labor board's jurisdiction.
Following the court's decision, Starbucks has the option to file a petition for a rehearing within a specified timeframe. The company's response to this setback and its approach to labor relations moving forward will be crucial in shaping its reputation and relationships with its workforce.