Structural and Operational Adjustments

Niccol's tenure at Starbucks has ushered in significant transformations in the company's structure and operations. One of the key initiatives was the restructuring of the brand's North America division following Michael Conway's retirement. This move eliminated redundancy and streamlined decision-making processes within the organization. Moreover, the strategic decision to reduce the corporate workforce by 1,100 employees aimed at enhancing operational efficiency by flattening hierarchies and clarifying roles.