Operations

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Explore the prevalence of workplace sexual harassment in the restaurant industry and recent lawsuits against major chains, including Chuck E. Cheese.

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Explore the details of the integrated partnership between Uber Eats and OpenTable and its potential impact on restaurant operations, revenue growth, and customer engagement.

Learn about the recent dress code changes at Starbucks and the resulting controversy with employees and the union.

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Explore the operational challenges faced by Planta and other restaurants post-COVID-19 and the impact on their financial stability.

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Explore the complex challenges impacting restaurants from both supply and demand sides. Learn about the effects of tariffs, labor costs, and consumer behavior on the industry.

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Explore how Dine Brands is focusing on improving restaurant operations and loyalty programs to drive growth for its brands, Applebee’s and IHOP.

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Explore how Mountain Mike’s Pizza excels in its operational strategies, franchise support, and guest experience enhancements to drive sustainable growth.

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Explore the operational transformation led by Aaron White at Brinker International, focusing on efficiency, team experience improvement, and growth strategies.

Explore how Potbelly transformed its operations to achieve growth and profitability. Discover the key strategies it implemented to navigate challenges and drive success.

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Explore Arko's innovative transformation strategy focusing on food-centric convenience stores and dealierization to optimize operational efficiency and drive growth.