Photo by shen wenjie on Unsplash
Seasonal Frenzy Reshapes Fast-Casual
Holiday-driven menu drops fuse nostalgia with wellness, turning menus into living calendars for fast-casual brands.
Apr 28, 2026
Photo by shen wenjie on Unsplash
Holiday-driven menu drops fuse nostalgia with wellness, turning menus into living calendars for fast-casual brands.
Apr 28, 2026
Photo by Abdul Raheem Kannath on Unsplash
Susannah Frost named Chick-fil-A President, joining Cliff Robinson as COO to guide domestic expansion and international growth.
Apr 28, 2026
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Ghost pepper-led promotions redefine autumn menus as chains blend heat, storytelling, and seasonal collaborations to drive foot traffic.
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CAVA rolls out Garlic Ranch Pita Chips with a Steak + Harissa Bowl and a refreshed Rewards program, tying flavor innovation to personalized guest experiences.
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Photo by Kate Trysh on Unsplash
Applebee’s launches Pick 6 Mondays, offering free wings with a $10 purchase when a Pick 6 occurs on Sundays, driving game-day momentum across dine-in and To Go.
Apr 28, 2026
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Beatrice Nguyen explores how leadership blends speed, loyalty, and standardized operations to grow Shake Shack while preserving its signature experience.
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Freddy’s expands with a 23,000-sq-ft Training & Innovation Center to boost franchise profitability and unit growth toward 800+ by 2026.
Apr 28, 2026
Photo by Shourav Sheikh on Unsplash
Chapter 11 roils EYM’s Pizza Hut footprint, with auctions and asset sales reordering stores across IL, WI, IN, GA, and SC.
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Photo by Adolfo Félix on Unsplash
How AI-enabled training, robotics, and crypto rewards are reshaping guest experience and workforce in modern restaurants.
Apr 28, 2026
Photo by Meghan Rodgers on Unsplash
Candace Nelson headlines CREATE 2024 in Nashville, sharing her journey from finance to Sprinkles and Pizzana, with practical roadmaps for growth-minded restaurateurs.
Apr 28, 2026
An intimate look at how Cousins Maine Lobster scaled from a single LA truck to a nationwide, hospitality-driven franchise network.
Photo by Bonnie Kittle on Unsplash
On long summer nights, the memory of two cousins, Sabin Lomac and Jim Tselikis, lingers with the scent of lobster and the hum of a kitchen that felt lived-in. Their Maine-born dream began in 2012 as a single Los Angeles food truck, a bold leap that blended story with sustenance. The venture found a cheering ally in Barbara Corcoran, whose early investment helped the idea travel from curb to conversation. What followed was less a sprint and more a careful weaving of authenticity, hospitality, and a founder-driven culture that still informs every decision. That humble beginning begs the question: how did a truck become a nation?
They built a scaffold for growth around mobility, brand storytelling, and selective store formats. With 66 trucks across the United States and five brick-and-mortar locations before today, the duo kept the model flexible enough to test markets while preserving the taste of Maine. The connection to Shark Tank proved a meaningful signal for investors and franchisees alike, reinforcing the sense that this was more than a novelty. It was a narrative of reliability and warmth that could scale without losing its core: a promise of honest seafood, generous hospitality, and a kitchen that feels welcoming wherever you find it.
At the heart of Cousins Maine Lobster's ascent sits a practical machine: trucks. The founders have acknowledged a personal preference for fixed locations, yet the speed and reach of trucks keep the engine humming. A new truck can roll from concept to operation in roughly 90 days, and labor costs run about half of what brick-and-mortar locations require. Financially, each truck can generate around $1.3 million in yearly sales, compared with close to $1 million for a store. The economics favor mobility, while the culinary story remains anchored in Maine. The brand chooses venue spokes—retail lots, breweries, fairs—so it can test markets quickly and learn what locals crave.
Market strategy targets metropolitan areas with populations between 500,000 and 1,000,000 and within a one-to-three hour drive of adjacent markets, following the Louisville-Lexington-Evansville template that threads new markets into a regional network. The product strategy leans into a higher price point — the average lobster roll exceeds $20 — to attract higher-income urban and suburban diners. To broaden appeal among younger guests, the menu is expanding with dishes like lobster grilled cheese and Whoopie Pies, while trucks plus stores balance speed and consistency across places as varied as festivals and shopping centers.
People sit at the core of the growth narrative. Angela Coppler, who joined as head of development, brings more than a decade of industry experience from brands like Wendy’s, and she’s been described as a driver of franchise development and real-estate strategy. The leadership emphasizes a collaborative, family-like work environment rooted in long-tenured relationships. In the founders’ words, there’s an entrepreneurial spirit here from Jim and Sabin where they will say ‘let’s just go,’ and that’s powerful. There is a benefit to building a brand. “Why wouldn’t I want to work with people who have been here a long time? I trust them. I know their work ethic. We don’t have a lot of turnover here. That’s a big advantage.”
The Louisville team—the GM among them—has eight years with the group, illustrating a depth of enterprise continuity that, the founders say, reduces risk and accelerates growth. The people layer isn’t an afterthought here; it’s the lever that keeps the machine turning as new operators come on board and guest expectations rise. In a model that blends mobility with steady relationships, trust becomes an operational asset as much as a cultural one.