Operations

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Explore the significance of a Chief People Officer in fostering organizational growth and talent acquisition in the hospitality industry.

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Learn how Love’s innovative use of technology, such as kiosks and order-ahead services, is transforming the customer experience at Arby’s and other quick-service restaurants.

Explore the concept of poison pills in corporate governance and their role in deterring activist investors. Learn how companies like Jack in the Box utilize poison pills as part of their strategic turnaround plans.

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Discover why raising food safety standards is paramount for the success of restaurants. Learn how negligence in food safety can lead to financial losses and reputation damage.

Explore the financial challenges faced by Matadoor, a Del Taco franchisee, and how they navigated restructuring and bankruptcy.

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Explore the operational improvements and turnaround strategy implemented at Dave & Buster's under new leadership, driving positive results and growth.

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Explore the transformation of Chuck E. Cheese locations to Chuck's Arcade and how it enhances customer experience through a blend of classic and modern arcade games and themed merchandise.

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Explore the crucial role of documentation in legal proceedings based on real cases. Learn how proper document retention practices can impact the outcome of employee termination disputes and litigation.

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Explore how the integration of EV charging stations in Quick-Service Restaurants (QSRs) is revolutionizing operational efficiency and customer convenience.

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Explore how Seven & i tackled foot traffic slowdown and enhanced operational efficiency in its convenience stores. Learn about their innovative strategies and the impact on customer traffic.