Types of Restaurant Ordering Technology
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
Aug 14, 2026
Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
McDonald’s USA has appointed Patrick Gerber as chief restaurant officer, leveraging his decades of global experience to boost operations, food quality, and customer satisfaction in the U.S. market.
Aug 11, 2026
Freddy’s Frozen Custard & Steakburgers promotes Rick Petralia to Executive Chef & VP of Training & Innovation, signaling a strategic focus on culinary excellence and franchisee support.
Aug 12, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
OpenTable’s new Gold Tables rewards six completed bookings with priority seating, Uber One perks, and data-driven loyalty benefits across 500+ venues.
Photo by Yiran Ding
OpenTable this week launched Gold Tables, a perk inside its relaunched OpenTable Regulars loyalty program that gives diners a direct path to prime seating at otherwise impossible-to-book restaurants. Hit six completed reservations in a 12‑month window, and you unlock access. More than 500 venues are in from the start, including Soothr in New York City, Elena’s in San Francisco, Saffy’s in Los Angeles, Fiorella in Philadelphia and Esme in Chicago.
Access has become the prize as platforms, credit cards and delivery apps roll out VIP seating perks. OpenTable is threading Gold Tables into Regulars to meet that demand and to send restaurants more dependable, high-value guests. When the company revamped Regulars on October 27, 2025, Robin Chiang, Chief Growth Officer at OpenTable, said, “restaurants depend on loyal, high-value guests, and our enhanced loyalty program is designed to deliver just that,” signaling a push to deepen ties with repeat diners. The company points to a data-first build, citing methodology based on OpenTable global booking and review data from the 12 months ending June 23, 2026, as reported by MarketScreener.
Here is how it works. Complete six reservations through OpenTable within any rolling 12 months and you earn Gold Tables status. Benefits include priority seating at marquee restaurants and early alerts for last-minute openings via a “notify me” feature. Members also receive six months of free Uber One membership, which includes ride credits and $0 delivery fees on Uber Eats.
OpenTable says Gold diners typically dine out five times more often, spend more, no-show at half the rate of non-Gold members and leave three times as many reviews, giving operators more reliable covers and richer feedback. The case for loyalty is strong elsewhere too. In the 2026 Regulars Report from Resy and Toast, Toast data from Q1 2026 shows that up to 50% of a restaurant’s order volume can come from just 7% of diners.
Rivals are sharpening their own offers. American Express Platinum Card members now get Global Dining Access by Resy, which provides insider access to exclusive tables, Priority Notify alerts and up to $400 in quarterly Resy credits, plus monthly Uber Cash credits through an Uber integration. DoorDash has expanded its in-app Reservations feature nationwide, adding VIP seating at sought-after restaurants, reservation-related credits toward future orders and partnerships with Deliveroo in London to span booking through delivery.
Policy makers are active too. California passed AB 1640 on May 28, 2026, known as the Restaurant Reservation Anti-Piracy Act, authorizing civil penalties for unauthorized resale of reservations without the restaurant’s consent, with fines up to $2,500 per violation under the California Unfair Competition Law. In New Jersey, Gov. Mikie Sherrill signed bill A3318 on May 7, 2026, barring third parties from listing or selling reservations without a written agreement and imposing penalties up to $500 per violation. Illinois enacted similar restrictions effective January 1, 2026 under its Restaurant Reservation Anti-Piracy Act.
Questions remain. The 500-plus roster could shift as venues are added or removed, which would change the value for members. New anti-scalping laws will need coordinated enforcement between platforms and regulators, and operators will want clarity on how loyalty-based access fits with those safeguards. It is also unclear how bundled perks like Uber One will influence off-premise behavior, or whether members will keep up the six-reservation pace to maintain status.
What is clear is the direction of travel. Loyalty is turning into access. If programs like Gold Tables convert frequent bookers into steadier covers while keeping would-be scalpers at bay, restaurants get predictability and diners get a cleaner route to the tables they want.