Enhancing Restaurant Operations: The Smalls Sliders Approach
Explore how Smalls Sliders is revolutionizing restaurant operations through efficiency, training, and culture.
Photo by Coppa Cover on Unsplash
Photo by Coppa Cover on Unsplash
Efficiency at the Core
Efficiency is key in the operations of Smalls Sliders, given the limited space in their compact restaurant units. With their 'cans' being around 800 square feet, every inch counts. Julie Hauser-Blanner's focus on streamlining processes, implementing new equipment, and optimizing time and motion ensures that the brand can meet the demands of its streamlined menu swiftly and effectively.
Photo by Coppa Cover on Unsplash
Cultural Alignment and Innovation
The emphasis on culture at Smalls Sliders goes beyond traditional operational aspects. Julie Hauser-Blanner recognizes the importance of fostering a cohesive culture within the small kitchen environment to maintain operational harmony. By infusing innovation not just in products but also in the speed, pace, and overall culture, Smalls can continue to stay ahead of the curve in the competitive fast-food industry.
Training for Success
To uphold the high expectations for consistency and speed set by its limited menu offerings, Smalls Sliders is investing in robust training processes. The establishment of a new training center showcases the brand's commitment to ensuring all team members are well-equipped to deliver top-notch service. By constantly refining training mechanisms and standard operating procedures, Smalls is paving the way for scalable growth and operational excellence.
Photo by Coppa Cover on Unsplash
Learning and Adaptation
As Smalls Sliders gears up for rapid expansion, the focus remains on continuous learning and agility. Julie Hauser-Blanner stresses the importance of being nimble and embracing a 'fail fast' mentality to keep pace with the brand's meteoric growth. By launching the Franchise Advisory Council, Smalls demonstrates its dedication to collaborative growth and leveraging insights from franchisees to drive operational improvements.