Improving Operational Efficiency in Convenience Stores: A Case Study of Seven & i's Strategies
Explore how Seven & i tackled foot traffic slowdown and enhanced operational efficiency in its convenience stores. Learn about their innovative strategies and the impact on customer traffic.
Photo by Aaron Piang on Unsplash
Photo by Aaron Piang on Unsplash
Understanding the Foot Traffic Slowdown
Seven & i faced a significant foot traffic slowdown ranging from 3.6% to 8% during fiscal 2024, with the latter resulting from an outage related to cybersecurity. This decline in customer visits posed a notable challenge for the company, echoing a broader trend in the industry.
