Revolutionizing the Restaurant Industry: The Impact of Digital Ordering and Customer Experience
Explore the latest trends in digital ordering and customer experience in the restaurant industry. Learn how Ipsos and NRN are revolutionizing off-premises channels.
Photo by Michael Moyo on Unsplash
The Rise of Digital Ordering in the Restaurant Industry
In recent years, digital ordering has become an integral part of the restaurant industry, offering consumers a convenient and efficient way to place their orders. With the proliferation of off-premises channels like drive-thru and delivery services, restaurants are capitalizing on the trend to cater to evolving customer preferences. The ease of digital ordering not only benefits customers but also provides significant opportunities for restaurants to streamline their operations and drive revenue growth.