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DoorDash links its in-house Dot robot with partners like Serve, Waymo, Coco, and Wing under an AI dispatcher, advancing a multi-year, multi-city plan to scale autonomous delivery.

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A clear, high-impact runway from late 2025 to 2026 ties finance, franchising, technology, and leadership into a compressed calendar built for decisive operators.

Wendy’s launches ‘Tendys’ nationwide with bold sauces, packaging built for dunkability, and a temporary ‘Tendy’s’ rebrand—arriving amid sales softness and planned U.S. closures.

Wendy’s links a global buildout of 1,000 net new restaurants to an AI-first operating model, leaning on international markets, selective U.S. closures, and a brand refresh to steady sales and lift profitability.

Dunkin’ redesigns its loyalty program—keeping earn rates steady while raising point costs on popular items, adding a mid-tier Bakery category, and instituting a one-year points expiration.

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Square unveils its most expansive restaurant AI upgrade—voice ordering that aims to cover 100% of calls, a faster kiosk, unified menus, and context-aware analytics—signaling a push to ease staffing pressure and streamline operations.

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Dunkin joins the 10,000-store club with a beverage-first strategy, Next-Gen operations, afternoon pilots, loyalty resets, and a density lens that hints at what comes next.

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Serve Robotics expands to Chicago, its first Midwest market, deploying all-weather Gen3 delivery robots across 14 neighborhoods via Uber Eats as competition heats up with DoorDash and autonomy pilots.

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SPB Hospitality appoints G.J. Hart as chairman and CEO and streamlines its portfolio, centering growth around Krystal’s refranchising push and new formats after recent divestitures.

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Unveiled on September 30, 2025, DoorDash’s ‘Going Out’ unifies discovery, reservations, rewards, and rides. Backed by the SevenRooms acquisition, early trials show 80% of users tried new restaurants and offers average $9 savings.