News

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Portillo’s appoints Denise Lauer as chief marketing officer, aligning marketing, operations, and technology to counter recent traffic declines and deepen guest connection.

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RaceTrac plans to acquire Potbelly for “$566 million,” aiming to compress years of menu and tech development into one deal and stake a claim in food-first convenience.

Shake Shack pairs a new top-of-funnel playbook with Google’s AI tools, driving a sixfold increase in app conversions and 2.5x ROAS while extending hospitality into its app.

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Brian Niccol’s first chapters at Starbucks prioritize reliability, pricing discipline, and menu relevance—blending coffeehouse ambiance with algorithmic order flow amid continued sales pressure.

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Einstein Bros. pilots a redesigned store format in Cincinnati, separating counter ordering from digital pickup, with a sequenced rollout targeting about 100 new units by the end of 2026.

Pinstripes’ expansion story met an inflation shock, a delisting, and a creditor-backed stalking-horse bid—charting a survival path that aims to preserve the business as a going concern.

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A bifurcated year put legacy brands in a holding pattern as emerging chains expanded, with the Technomic Top 500 and NRN’s 100 Under 100 mapping where momentum truly resides.

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Learn about Stacy Peterson's move to Jersey Mike’s and the chain's aggressive growth strategy for 2025.

Learn about the recent appointment of Scott Kennedy as the new President and CEO of Caribou Coffee, along with the company's expansion plans and growth strategy.

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Explore the implications of the recent settlement between Seattle's regulatory authorities and Uber Eats on gig workers' rights and pay transparency.