Types of Restaurant Ordering Technology
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
Aug 14, 2026
Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
McDonald’s USA has appointed Patrick Gerber as chief restaurant officer, leveraging his decades of global experience to boost operations, food quality, and customer satisfaction in the U.S. market.
Aug 11, 2026
Freddy’s Frozen Custard & Steakburgers promotes Rick Petralia to Executive Chef & VP of Training & Innovation, signaling a strategic focus on culinary excellence and franchisee support.
Aug 12, 2026
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Explore the dynamic shifts in the coffee sector, from legacy brands facing challenges to the thriving success of new coffee chains. Learn about premium coffee experiences and consumer-driven trends.
Photo by Brandon LeClaire
The coffee industry is experiencing a noticeable transformation characterized by a shift towards premium coffee experiences. Legacy brands such as Starbucks have encountered consumer resistance due to pricing strategies, prompting a reevaluation of their brand positioning. In contrast, emerging chains like Bluestone Lane have thrived by offering consumers a more upscale and coffee-centric experience. Nicholas Stone, the founder of Bluestone Lane, emphasizes the enduring demand for premium coffee, describing it as an 'affordable luxury experience.'
Photo by Brandon LeClaire
Consumer preferences play a crucial role in shaping the coffee landscape. As Nicholas Stone pointed out, the shift towards coffee-forward experiences reflects a broader trend of consumers moving away from traditional full-service dining to embrace the social ritual inherent in coffee shops. Ashley Peeples from Royal Cup Coffee & Tea highlights the importance of differentiation and premium offerings, stating that consumers seek standout experiences in their coffee choices.
Photo by Brandon LeClaire
Indulgent flavors have become a cornerstone of the coffee experience, contributing to the popularity of traditional favorites like vanilla, mocha, and caramel. Melissa Mackay from Westrock Coffee underscores the challenges in blending coffee with newer, global flavors, emphasizing the indulgent nature of coffee preferences. While larger chains focus on adaptability to refreshers, smaller brands like Bluestone Lane have excelled in crafting unique, coffee-forward experiences that cater to evolving consumer tastes.
Innovative beverage options beyond traditional coffee have gained traction in the industry. Brands are exploring flavors like matcha to drive customer engagement and offer variety. Bluestone Lane's success with matcha variants like white chocolate and banana cream showcases the appeal of diverse cold beverages. Ashley Peeples predicts a continued rise in the popularity of cold brew, especially among younger consumers, indicating a growing demand for upscale cold brew options with customizable flavors to cater to evolving preferences.