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Texas Roadhouse: 2024 Brand Icon Award Winner - A Story of Innovation and Heritage

Explore how Texas Roadhouse earned the 2024 Brand Icon award and its journey in the restaurant industry. Learn about its operational innovation, growth, and commitment to excellence.

Updated On Jul. 25, 2024 Published Jul. 25, 2024

Anastasia Ivers

Anastasia Ivers

a basket filled with oranges sitting on top of a counter

Photo by Ruth Durbin on Unsplash

Texas Roadhouse: A Leader in Innovation and Heritage

Texas Roadhouse, recipient of the 2024 Brand Icon award, has solidified its position as one of the most thrilling stories in the casual-dining restaurant scene. Through a combination of operational innovation and a deep-rooted commitment to its heritage, Texas Roadhouse has managed to navigate through challenges and emerge as a frontrunner in the industry.

Balancing Innovation and Tradition

The key to Texas Roadhouse's success lies in its ability to strike a delicate balance between embracing innovation and honoring tradition. By venturing into off-premises dining and enhancing ordering tools, the restaurant chain has showcased its forward-thinking approach while ensuring consistency and stability in serving its communities.

https://images.unsplash.com/photo-1609806920423-63e1489f5f64?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHw1fHxUZXhhcyUyMFJvYWRob3VzZXxlbnwwfDB8fHwxNzIxNzU5NDY1fDA&ixlib=rb-4.0.3

Photo by Ruth Durbin on Unsplash

Growth and Recognition

Having surpassed Applebee's to become the second-largest casual chain in the U.S., Texas Roadhouse's remarkable 13.8% sales growth in 2023 speaks volumes about its popularity and acceptance among consumers. The Brand Icon award, powered by The Coca-Cola Company, stands as a testament to the brand's unwavering dedication to excellence and customer satisfaction.

Celebrating Achievements

The recognition bestowed upon Texas Roadhouse with the Brand Icon award will be celebrated at the upcoming CREATE: The Event for Emerging Restaurateurs. This event provides a platform for industry leaders to honor Texas Roadhouse's accomplishments and delve into the brand's evolution under the guidance of CEO Jerry Morgan.

Embodying Legendary Service

Heather Trotter from The Coca-Cola Company North America commended Texas Roadhouse for its legendary service, quality offerings, and unforgettable guest experiences. Texas Roadhouse's commitment to upholding high standards continues to set a benchmark in the industry, making it a deserving recipient of the prestigious award.

https://images.unsplash.com/photo-1571763411811-0bb2ec3973f8?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHw2fHxUZXhhcyUyMFJvYWRob3VzZXxlbnwwfDB8fHwxNzIxNzU5NDY1fDA&ixlib=rb-4.0.3

Photo by Ruth Durbin on Unsplash

Inspiration for Industry Leaders

With its remarkable growth trajectory and unwavering commitment to excellence, Texas Roadhouse serves as an inspiration for other industry leaders. The brand's ability to evolve while staying true to its founding principles exemplifies a roadmap for success in the competitive restaurant landscape.

https://images.unsplash.com/photo-1620509391764-b80565804c44?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHw3fHxUZXhhcyUyMFJvYWRob3VzZXxlbnwwfDB8fHwxNzIxNzU5NDY1fDA&ixlib=rb-4.0.3

Photo by Ruth Durbin on Unsplash

CREATE: The Event for Emerging Restaurateurs

The upcoming CREATE event in Nashville will be a pivotal moment for Texas Roadhouse as CEO Jerry Morgan engages in a one-on-one conversation with NRN's editor in chief, Sam Oches. This platform will offer insights into Texas Roadhouse's journey, evolution, and its unique blend of innovation and tradition.

https://images.unsplash.com/photo-1595873648224-c385a13192f5?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHw4fHxUZXhhcyUyMFJvYWRob3VzZXxlbnwwfDB8fHwxNzIxNzU5NDY1fDA&ixlib=rb-4.0.3

Photo by Ruth Durbin on Unsplash

Register for CREATE

Restaurant leaders and enthusiasts can seize the opportunity to attend CREATE for free at the Omni Nashville hotel from Oct. 9-11. This event promises to be a hub of education, inspiration, and celebration, with Texas Roadhouse taking center stage as the 2024 Brand Icon award winner.