Types of Restaurant Ordering Technology
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
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Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
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Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
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The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
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Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
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Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
McDonald’s USA has appointed Patrick Gerber as chief restaurant officer, leveraging his decades of global experience to boost operations, food quality, and customer satisfaction in the U.S. market.
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Freddy’s Frozen Custard & Steakburgers promotes Rick Petralia to Executive Chef & VP of Training & Innovation, signaling a strategic focus on culinary excellence and franchisee support.
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OpenTable’s new Gold Tables unlocks high-value guests for restaurants, rewarding frequent diners with exclusive booking opportunities and perks while strengthening guest loyalty.

OpenTable has set a new standard in restaurant reservations, rolling out "Gold Tables" as part of its revamped loyalty program. Now, diners who make at least six reservations within 12 months are leveled up to Gold status, unlocking access to some of the country’s most coveted tables - including at Soothr (NYC), Elena’s (San Francisco), Saffy’s (Los Angeles), Fiorella (Philadelphia), Esme (Chicago), and hundreds more. This new offering puts high-frequency guests front and center, giving participating restaurants a unique opportunity to connect with their most loyal customers in a crowded hospitality landscape.
Beyond prestige, Gold Tables brings measurable business benefits for operators. 1. Gold-status diners frequent restaurants five times more often. 2. They spend more per visit. 3. No-shows drop significantly for these committed regulars - by nearly half versus standard users. 4. Gold members leave triple the reviews, fueling valuable feedback and reputation growth. Restaurant owners - partnering with OpenTable’s loyalty program isn’t just about filling seats - it’s about cultivating a higher-value guest base that sustains your long-term profitability.
With exclusive reservations increasingly used as perks by credit card giants and third-party apps, Gold Tables gives OpenTable partners a competitive edge. Not only can Gold diners snag those high-demand seats, they also access priority notifications for last-minute openings and enjoy extended perks like a six-month free Uber One membership (covering rides and Uber Eats delivery fees). For restaurant managers, this translates to deeper engagement and more opportunities to drive repeat traffic from a lucrative guest segment.
When repeat diners return more often, spend more, and share public praise, restaurants reap the benefits in every shift. With more than 500 establishments already participating, Gold Tables is rapidly expanding - giving operators an early chance to distinguish themselves and drive best-fit guests through their doors. This evolution in reservation technology takes guest loyalty out of the abstract and puts profitable, behavior-based rewards directly in owners’ hands. The real win? Stronger long-term customer relationships that lift revenue and cement your spot as a go-to dining destination.
As lawmakers move to clamp down on reservation scalping, digital access and verified loyalty matter more than ever. Programs like Gold Tables let restaurants reward and retain true regulars - while building a business model around reliability and engagement instead of empty seats. For operators eager to stand out, now is the moment to leverage reservation technology not just as a convenience, but as a core driver of customer lifetime value.
As the hospitality industry evolves, digital loyalty benefits like OpenTable Gold Tables are redefining what it means to unlock lasting value for both diners and operators. Early adopters will be poised to reap greater rewards as repeat guests become the lifeblood of a more resilient, profitable, and community-focused business. Ready to elevate your operation and maximize every seat? Strengthen your direct connection with the guests who matter most.