Thomas Keller Group Settles EEOC Case for $2 Million
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
Jul 17, 2026
Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
Jul 16, 2026
Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
Discover how leveraging digital sales channels and implementing kiosk ordering can enhance revenue and customer engagement in the restaurant industry.
Photo by Sergio Arteaga
In today's rapidly evolving digital landscape, restaurants are increasingly turning to digital sales channels to drive revenue growth and enhance customer engagement. The case of Jack in the Box's emphasis on digital sales highlights the importance of leveraging online platforms to boost same-store sales. By focusing on mobile and digital channels, restaurants can tap into a wider customer base, increase loyalty program memberships, and create personalized promotions tailored to individual preferences.
Photo by Sergio Arteaga
Digital sales offer restaurants the opportunity to reach customers beyond traditional brick-and-mortar locations. By investing in online ordering systems, mobile apps, and loyalty programs, restaurants can streamline the ordering process, offer personalized recommendations, and increase overall customer satisfaction. The success of Del Taco in implementing kiosks and expanding digital sales showcases the potential of these strategies to drive revenue growth even in challenging market conditions.
Kiosk ordering systems have revolutionized the way customers interact with restaurants, providing a convenient and efficient way to place orders. Not only do kiosks improve upselling opportunities by suggesting additional items or upgrades, but they also lead to higher average ticket sales compared to traditional counter ordering. The example of Shake Shack's successful kiosk ordering system demonstrates how this technology can significantly impact a restaurant's profitability and customer satisfaction levels.
Photo by Sergio Arteaga
The adoption of kiosk ordering systems is not limited to a few select restaurants but has become a growing trend across the industry. Major chains like El Pollo Loco, Yum Brands, Burger King, Popeyes, Wendy’s, and others have recognized the potential of kiosks in enhancing customer experience and driving sales. By embracing technology and offering innovative ways for customers to interact with their brand, restaurants can stay ahead of the competition and meet the evolving demands of modern consumers.