Franchise Fans Fuel Push for Legal Certainty
Polling shows majority support for franchise-specific joint employer rules as Congress weighs the American Franchise Act.
Jul 20, 2026
Polling shows majority support for franchise-specific joint employer rules as Congress weighs the American Franchise Act.
Jul 20, 2026
Wingstop adds 382 U.S. units to 3,056 total as comps dip; 2026 outlook hinges on loyalty, Smart Kitchen, and category tailwinds.
Jul 20, 2026
Topgolf Media Networks turns 100+ venues into an ad platform with 42M visits and 28,000 screens, tapping retail media tactics for measurable brand activations.
Jul 20, 2026
Discover how Fresh off the Boat in Santa Ana has built a thriving, health-focused Mexican-Mediterranean fusion restaurant. Explore operational insights, business strategies, and the customer experience that set this unique concept apart.
Jul 20, 2026
Domino’s leverages rising order volumes to boost revenue and market share despite industry challenges in Q2 2026, offering key lessons for restaurant owners.
Jul 20, 2026
Burger King launches its “Your Way Champion” managerial role, focusing on guest experience, order customization, and staff engagement. Restaurant operators can glean insights for elevating hospitality in their own venues.
Jul 20, 2026
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Explore how Potbelly's strategic franchising approach accelerates growth and ensures market expansion.

Potbelly's approach to site selection involves custom-designing maps within an exclusive territory for franchisees based on data analytics. By targeting specific trade areas right from the beginning, franchisees are equipped to identify and secure ideal locations efficiently. This strategic process eliminates the traditional slow growth methods, ensuring timely establishment of new units.
Potbelly's introduction of a smaller prototype model of 1,800 square feet has revolutionized site availability and selection. By offering a more flexible footprint, the chain broadens its options for location choices, enabling faster expansion. Multiple franchisees developing simultaneously further speed up growth, fostering market saturation and brand presence.
Potbelly's commitment to refining its prototype model is evident in its focus on improving operational efficiency and cost-effectiveness. By incorporating feedback from early implementations, such as streamlining workflow and optimizing equipment layout, the chain ensures that future sites maintain high standards while driving down construction and operational expenses.

With a versatile prototype in place, Potbelly is actively pursuing non-traditional locations like airports and military bases. Leveraging its experience in these unique environments, the brand is capitalizing on high-traffic areas, ensuring profitable operations while enhancing its brand visibility. The company's structured franchising approach enables it to harness the potential of these unconventional markets successfully.

Potbelly's strategic expansion includes targeting regions across the U.S. for development, with special focus on areas with untapped potential. By balancing company-operated and franchised units in strategic markets, Potbelly maximizes its presence and accelerates growth. The brand's selective approach to re-franchising ensures sustainable growth with the right partners.
Potbelly’s robust financial position, marked by healthy balance sheets and positive cash flow, empowers the franchise network. With investments in innovation and cost-effective models, the brand ensures franchisee satisfaction and facilitates business expansion. Strong financials enable Potbelly to continue growing, attract franchisees, and reinforce its market dominance.

Potbelly's long-term growth strategy envisions sustained double-digit compound annual growth rates, fueled by ongoing unit developments. With a focus on continuous expansion, the brand's forward trajectory promises increased market presence and enhanced customer engagement. By nurturing franchise relationships and optimizing operational efficiencies, Potbelly aims to solidify its position as a market leader in the coming years.