Fresh Kitchen Hires Veterans to Scale Clean-Label Bowls
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
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Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
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Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
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Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
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Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
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Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
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One of the largest U.S. Cyclospora outbreaks hits 34 states; Taco Bell pulls produce in Michigan as FDA and CDC trace the source.
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Discover how AI and automation are revolutionizing the restaurant industry, enhancing guest and employee experiences
Photo by Sergio Arteaga
Photo by Sergio Arteaga
The restaurant industry has faced challenges due to changing consumer spending patterns and potential trade policy shifts. In response to these obstacles, major restaurant chains like BJ’s Restaurants, Cracker Barrel, and Bloomin’ Brands are turning to automation and AI technologies to improve operational efficiency and drive growth.
Cracker Barrel's CEO and President, Julie Felss Masino, highlighted the success of AI-powered personalization capabilities within their rewards program. This implementation led to a notable increase in average revenue per member. Moreover, the Tennessee-based chain utilized AI for traffic forecasting, enhancing accuracy and optimizing labor management. Guest relations also benefited from AI, reducing resolution times and improving accessibility to live customer support.
Photo by Sergio Arteaga
With a focus on enhancing guest experiences, BJ’s Restaurants are expanding their AI deployment for forecasting and optimizing workforce planning. By leveraging AI, the company aims to ensure team members are strategically placed to provide exceptional service to customers. This move has resulted in improved labor scheduling and heightened guest sentiment across their establishments.
Bloomin’ Brands, with its diverse portfolio of restaurants, emphasizes the importance of technology in simplifying employee tasks and enhancing guest experiences. The company's CEO, Michael Spanos, underscores the continuous evaluation of technology to streamline operations and elevate the overall dining experience. The appointment of Gagan Sinha as CIO signifies the company's commitment to optimizing technological advancements within its establishments.
Photo by Sergio Arteaga
Bloomin’ Brands' implementation of a new point of sale system, combined with AI tools, aims to accelerate customer feedback processes and facilitate better communication among managing partners. Through real-time data analysis, the company can identify trends and areas for improvement promptly, leading to more efficient and effective responses to customer needs.