Fresh Kitchen Hires Veterans to Scale Clean-Label Bowls
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
Jul 17, 2026
Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
Jul 16, 2026
Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
One of the largest U.S. Cyclospora outbreaks hits 34 states; Taco Bell pulls produce in Michigan as FDA and CDC trace the source.
Jul 16, 2026
Explore the impact of technology in the restaurant industry, from AI implementation to IT leadership changes, and how they are transforming customer experiences.
Photo by Sergio Arteaga
Photo by Sergio Arteaga
Amid challenging times for the restaurant industry, many chains are turning to technology to enhance operations and stay competitive. Companies like Bloomin’ Brands are embracing AI to streamline processes and elevate customer experiences. AI-powered solutions can help in optimizing menu offerings, personalized marketing, efficient order processing, and predictive analytics for better decision-making. By leveraging AI, restaurants can gain valuable insights into consumer preferences and behavior, leading to improved service and increased customer loyalty.
Photo by Sergio Arteaga
The integration of AI and new point of sale systems is not only benefiting customers but also transforming the way employees engage with their work. These technological advancements enable restaurants to provide personalized recommendations to diners, reduce waiting times, and improve overall service quality. Moreover, AI-driven insights can empower staff by simplifying tasks, automating routine processes, and fostering a more efficient workflow. This results in enhanced productivity, job satisfaction, and ultimately, better customer satisfaction.
The recent wave of IT leadership changes within major restaurant chains signifies a strategic shift towards prioritizing digital innovation and technology integration. With experienced CIOs like Rafael, who have a strong background in hospitality technology, companies are better equipped to navigate the complexities of the modern dining landscape. Effective IT leadership plays a crucial role in steering organizations towards leveraging technology for operational efficiency, customer engagement, and sustainable growth.
Photo by Sergio Arteaga
The ongoing tech executive shuffle, exemplified by role swaps and new appointments at companies like McDonald’s, Ascent Hospitality Management, and Fat Brands, reflects a dynamic response to the evolving technological needs of the industry. These changes not only bring fresh perspectives and expertise but also indicate a concerted effort to stay ahead in an increasingly tech-driven market. By reshaping IT leadership roles, restaurants can adapt to changing consumer behavior, optimize business processes, and drive innovation.