Restaurant Technology Trends in 2026
Explore restaurant technology trends in 2026, including AI, automation, digital ordering, workforce tools, connected kitchens, personalization, and profitability strategies today.
Aug 28, 2026
Explore restaurant technology trends in 2026, including AI, automation, digital ordering, workforce tools, connected kitchens, personalization, and profitability strategies today.
Aug 28, 2026
Understand how to evaluate a Kiosk system using key criteria including features, POS integration, hardware, pricing, customer experience, and support.
Aug 31, 2026
Learn how to calculate restaurant cost of goods using inventory, purchases, COGS percentage, variance reviews, and regular tracking for profitability.
Aug 31, 2026
Learn the startup costs of opening an ice cream shop, including rent, equipment, renovations, permits, inventory, labor, marketing, and reserves.
Aug 28, 2026
Learn practical ways to reduce labour costs through smarter scheduling, forecasting, productivity, cross-training, automation, overtime control, and performance monitoring strategies.
Aug 26, 2026
RaceTrac has appointed Jill Pemberton as chief financial officer, succeeding Karla Ahlert, who moves into the newly created role of chief administrative officer.
Aug 26, 2026
A restaurant P&L statement reveals sales, expenses, and profits, helping owners manage costs, improve margins, and plan finances more effectively.
Aug 26, 2026
Create a practical restaurant marketing plan by setting goals, targeting customers, choosing channels, budgeting wisely, scheduling campaigns, and measuring results.
Aug 24, 2026
Levain Bakery appoints Lorna Sommerville and Taya Stenson as co-CEOs, blending operational and marketing expertise to power national expansion and innovation while staying rooted in its brand values.
Aug 25, 2026
Blaze Pizza welcomes Tracy Stockard as Chief Marketing Officer, bringing decades of brand and franchise experience to drive strategic growth and guest engagement.
Aug 25, 2026
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Explore the significance of a Chief People Officer in fostering organizational growth and talent acquisition in the hospitality industry.
Photo by Scott Evans
A Chief People Officer, like Jamie Griffin at Shake Shack, plays a pivotal role in ensuring a company has the right talent pool to support its growth ambitions. In the case of Shake Shack, aiming to expand to 1,500 restaurants necessitates a strategic approach to talent acquisition. This involves not only hiring managers and hourly employees but also focusing on creating a diverse and inclusive workforce that aligns with the company's 'people-first approach.'
Photo by Scott Evans
One of the primary responsibilities of a Chief People Officer is to oversee and enhance the team member experience within the organization. By focusing on factors such as organizational design, leadership development, and total rewards, the Chief People Officer ensures that employees are motivated, engaged, and well-supported in their roles. This, in turn, leads to higher retention rates and a more positive work environment.
Chief People Officers are instrumental in cultivating strong, people-centric cultures within companies. Jamie Griffin's experience in helping restaurants 'scale, evolve, and build strong, people-centric cultures' highlights the importance of a robust organizational culture in driving success. By focusing on areas such as team member relations and compliance, Chief People Officers create an environment where employees feel valued, leading to higher productivity and employee satisfaction.
Photo by Scott Evans
In addition to overseeing various HR functions, a Chief People Officer often leads HR teams at support centers or headquarters to support enterprise growth. By providing leadership, guidance, and strategic direction to HR professionals, Chief People Officers like Jamie Griffin enable the HR department to effectively contribute to the overall growth and capabilities of the organization. This involves developing HR strategies that align with the company's objectives and values.