Intro

The past two years have been disruptors in the way people live, and how they work. Each and every industry has felt the impact of the pandemic in different ways and has had to come up with innovative ways to stay relevant and ahead of the game. A case in point is the restaurant industry. Having always been a thriving industry, the major setbacks it faced during these two years have been unprecedented. It has evolved though and while most of the issues the restaurants faced recently have been overcome with new technology and methodologies, there are things that still remain a problem; and new hurdles have arisen in the new normal. Multi-chain restaurants, especially, have their fair share of issues that they'll need to tackle in 2022.