Thomas Keller Group Settles EEOC Case for $2 Million
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
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Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
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Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
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Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
Discover how Dave & Buster’s is reshaping its operations and marketing strategies amidst a leadership transition. Explore insights on operational optimization and the future direction of the popular eatertainment brand.
Photo by Jim
Photo by Jim
The departure of CEO Chris Morris marked a crucial juncture for Dave & Buster’s, prompting a reevaluation of its operational strategies. Interim CEO Kevin Sheehan highlighted the need for profound operational optimization, emphasizing the importance of balancing strategic initiatives with day-to-day business operations. Sheehan acknowledged past neglect of the established business loop that had been instrumental in the brand's success over the years.
Photo by Jim
Amidst the search for a new CEO, Dave & Buster’s is prioritizing the selection of a leader who can drive cultural change within the company. The emphasis lies on finding a 'real true leader' capable of reinstating the brand's former glory. Sheehan's call for a strategic shift towards executing fewer initiatives with excellence indicates a move towards operational simplicity and focus.
Photo by Jim
One of the significant operational flaws identified at Dave & Buster’s was the rapid introduction of new games leading to training challenges for employees. The need for streamlined operations and enhanced training programs has been recognized to ensure efficient service delivery and customer satisfaction. Operational efficiency hinges on addressing these complexities effectively.
Dave & Buster’s is intensifying its marketing efforts to maintain a strong presence in the competitive market. Sheehan stressed the importance of marketing to drive customer engagement and footfall. The company’s focus on TV and digital ads signifies a shift towards modern marketing practices to reach a wider audience and enhance brand awareness.
Photo by Jim
As part of its modernization efforts, Dave & Buster’s is refreshing its stores to create a more inclusive and engaging environment. The incorporation of social games like high-tech darts and digital shuffleboard aligns with the evolving trends in eatertainment concepts. By enhancing the overall customer experience, the brand aims to attract and retain a diverse customer base.