Thomas Keller Group Settles EEOC Case for $2 Million
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
Jul 17, 2026
Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
Jul 16, 2026
Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
Explore the key operational trends and challenges facing restaurants in 2025. Learn how technology and changing consumer preferences are shaping the industry.
Photo by Louis Hansel
In 2025, the restaurant industry is set to embrace a host of operational trends that will reshape the way businesses operate. One key trend is the increasing focus on technology integration, both in the back-of-house operations and in enhancing the consumer-facing experience. Restaurants are leveraging technologies like AI-powered automation, robotics, and data analytics to streamline processes, improve efficiency, and deliver personalized services to customers. By harnessing the power of technology, restaurants can optimize operations, reduce costs, and adapt to changing consumer demands.
Technology is not only revolutionizing operational efficiency but also transforming the way restaurants engage with their customers. In 2025, restaurants are leveraging digital tools to create more personalized and convenient experiences for diners. From mobile ordering and payment systems to AI-driven recommendation engines, technology is enabling restaurants to cater to the evolving preferences of tech-savvy consumers. By offering seamless digital experiences, restaurants can drive customer loyalty and differentiate themselves in a competitive market.
While technology presents promising opportunities for restaurants in 2025, it also brings its own set of challenges. One major obstacle is the need for significant investments in technology infrastructure and staff training to fully leverage its potential. Restaurants must navigate issues such as data security, integration complexities, and ensuring a balance between automation and human touch in service. However, the upside is tremendous, as restaurants that successfully integrate technology into their operations can gain a competitive edge, enhance customer satisfaction, and drive profitability.
Another crucial aspect of restaurant operations in 2025 is aligning with changing consumer preferences. Today's diners are seeking not only quality and affordability but also unique experiences and sustainability initiatives. Restaurants need to stay ahead of these trends by offering innovative menu items, incorporating locally sourced ingredients, and implementing environmentally friendly practices. By staying attuned to consumer preferences and market trends, restaurants can stay relevant and attract a loyal customer base.