QSR Visits Drop- What Operators Must Know
Quick-service restaurant visits dipped 4.4% in May, while diners gravitate toward full-service. Explore what's driving the trend and actionable insights for your operation.
Jul 6, 2026
Quick-service restaurant visits dipped 4.4% in May, while diners gravitate toward full-service. Explore what's driving the trend and actionable insights for your operation.
Jul 6, 2026
Tiki Taco expands its Kansas City presence with a new Liberty-adjacent location, highlighting local growth, community ties, and what this means for restaurant operators watching rising independent brands.
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QR code menu helps restaurants update items faster, improve mobile ordering, reduce printing costs, and track customer behavior over time.
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McDonald’s welcomes Bryan Brown as chief development officer, leveraging his experience to drive store modernization and support the “NEXT” strategy for franchisees and teams.
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Compare the top 10 restaurant POS systems in the USA for 2026. Explore features, pricing, pros, cons, and the best POS options for every restaurant type.
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Explore the latest restaurant industry performance report for Q2 2026, including key restaurant industry trends, segment performance, and labor challenges.
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Explore how Burgerville revamped its operations, enhanced customer engagement, and implemented a growth strategy to meet increasing demand.
Photo by Nicolas Nieves-Quiroz
Photo by Nicolas Nieves-Quiroz
Burgerville, a beloved institution in the Pacific Northwest, embarked on a journey to enhance its operational efficiency and streamline customer service. The chain's recent store openings showcase a modernized design with digital menu boards and self-service kiosks. However, the significant transformation goes beyond aesthetics. The company's focus on operational efficiency led to the restructuring of mechanics and station layouts to optimize flow and ensure timely delivery of hot food and cold items to customers simultaneously.
Under the leadership of CEO Ed Casey, Burgerville underwent crucial operational improvements to address challenges in consistency and service times. A key development was the partnership with local investors, including former Dutch Bros CEO Joth Ricci, aligning with the brand's core values of local sourcing, sustainability, and community support. This strategic move allowed Burgerville to access capital, expertise, and a shared vision for growth and expansion.
Photo by Nicolas Nieves-Quiroz
To meet evolving customer preferences and revitalize its offerings, Burgerville focused on menu innovation and enhanced customer engagement. By reintroducing beloved seasonal items like sweet potato fries and introducing new, creative dishes, the chain catered to diverse tastes while ensuring timely delivery. The company's commitment to 'good food fast' resonated with customers, leading to a substantial increase in sales and positive feedback.
Photo by Nicolas Nieves-Quiroz
Burgerville's growth strategy involves expanding its presence in the Pacific Northwest by opening new locations and targeting underserved markets. With plans to reach 70 stores in five years and potential locations identified for future development, the company aims to capitalize on its brand equity and demand in contiguous markets. By focusing on real estate strategies and operational enhancements, Burgerville is poised for sustained growth and success.