EEOC Targets Franchises; Applebee’s Operator Pays $270K
EEOC ramps up franchise enforcement, securing settlements and reforms; Applebee’s operator pays $270K amid broader actions across brands.
Jun 12, 2026
EEOC ramps up franchise enforcement, securing settlements and reforms; Applebee’s operator pays $270K amid broader actions across brands.
Jun 12, 2026
Entries due June 22 at 11:59 pm. Winners in September 2026. Criteria include investment, sales, support, and franchisee feedback.
Jun 12, 2026
Daland Corp. revives classic Pizza Hut dine-in in small towns, fueling emotional pull and sales as Yum weighs a sale and closures reshape the brand.
Jun 12, 2026
Creator Jake Shane fronts Panera’s $4.99 Salad Stuffer bundle, linking Mix & Match value to RISE strategy and testing social-led demand.
Jun 12, 2026
Krystal elevates Amanda Hyde to COO, advancing a franchisee-first plan with digital menus, remodels, and SPB’s Playbook to drive growth and trust in 2026.
Jun 12, 2026
How guest behavior, data, and POS analytics turn table-side discoveries into profitable, scalable menu strategy for restaurants in 2026.
Jun 12, 2026
William and Maryjane Ellis ink a six-unit Firehouse Subs deal for San Antonio, backed by incentives, training, and RBI growth plans. First opening in summer 2026.
Jun 12, 2026
Grubhub launches embedded ordering across Eater, Beli, Alexa+, and Bilt to capture high-intent moments and drive demand via trusted channels.
Jun 12, 2026
52-unit chain launches six sandwiches around $10.95 with up to 39g protein as sandwich market growth outpaces fast casual.
Jun 12, 2026
After a strategic slowdown, RealClean expanded from 15 airports in 2 states to 600 across 31 by May 2026, backed by strong unit economics and market demand.
Jun 12, 2026
The upcoming operational and marketing trends for the restaurant industry in 2025. Learn how operators can adapt to the changing landscape and stay ahead of the competition.
Photo by Sergio Arteaga
Photo by Sergio Arteaga
One of the critical aspects that restaurant operators will need to focus on in 2025 is adapting to the shifts in consumer behavior. With the impact of high inflation leading to reduced spending on dining out, operators must understand the changing preferences of their target audience. This includes catering to the demand for value-driven options, offering discounts, and enhancing the overall dining experience to attract and retain customers.
The integration of technology will continue to play a significant role in restaurant operations in 2025. From online ordering and delivery services to digital payment systems and customer relationship management tools, operators must embrace technology solutions to streamline processes, enhance efficiency, and meet the expectations of tech-savvy consumers. Implementing smart kitchen systems and data analytics can also provide valuable insights for decision-making and improving operational performance.
As environmental awareness grows, restaurants are expected to prioritize sustainable practices and green initiatives in 2025. From reducing food waste and adopting eco-friendly packaging to sourcing locally and promoting plant-based menu items, incorporating sustainability into operations can not only attract environmentally conscious consumers but also contribute to long-term cost savings and brand reputation. Many restaurants have already implemented successful green practices, setting a trend for others to follow.
Personalization and customization will be key drivers of customer satisfaction in 2025. By leveraging customer data and preferences, operators can offer personalized menu recommendations, loyalty rewards, and tailored promotions. Implementing order customization options and interactive menu experiences can enhance the overall dining journey, leading to increased customer loyalty and positive word-of-mouth marketing. Restaurants that excel in providing customized offerings are likely to stand out in a competitive market.
Investing in employee training and engagement will be crucial for restaurant operators in 2025. Well-trained and motivated staff can significantly impact the overall customer experience and operational efficiency. By focusing on continuous training programs, fostering a positive work culture, and recognizing employee contributions, restaurants can improve service quality, reduce turnover rates, and build a strong team that is dedicated to delivering exceptional dining experiences.