Wendy’s New Playbook for Traffic & Quality
With traffic and sales slipping, Wendy’s new CEO Bob Wright sets a bold multi-pronged plan to restore food quality, brand value, and operational execution.
Aug 10, 2026
With traffic and sales slipping, Wendy’s new CEO Bob Wright sets a bold multi-pronged plan to restore food quality, brand value, and operational execution.
Aug 10, 2026
Explore practical ways to manage restaurant overhead costs while protecting service quality, employee productivity, food standards, and long-term profitability goals.
Aug 7, 2026
Get more restaurant reviews by creating memorable experiences, asking customers at the right time, simplifying feedback, and monitoring review performance.
Aug 7, 2026
Yum! Brands has finalized a $1.2B deal to transfer Pizza Hut China to Yum China Holdings, signaling big strategic moves for both global franchisors and operators.
Aug 7, 2026
Panera Bread appoints industry veteran Andy Rebhun as Chief Marketing Officer, ushering in a new era of brand growth and consumer engagement.
Aug 7, 2026
Portillo’s trims 18% of its corporate staff in a bid to refocus resources on restaurant excellence and navigate operational challenges. Discover what the changes mean for the chain’s future.
Aug 7, 2026
Portillo’s trims corporate and field roles by 18% in a strategic shake-up to support future growth after soft traffic and sales. Read what this means for multi-unit operators.
Aug 6, 2026
Dutch Bros invests $105 million to acquire Salad and Go’s closed locations, targeting rapid expansion in key southern markets. Learn what this means for multi-unit restaurant owners and operators.
Aug 6, 2026
Scheduling software helps restaurants save time, control labor costs, improve communication, prevent conflicts, support compliance, and make smarter staffing decisions.
Aug 5, 2026
Portillo’s announces industry veteran Kevin Kalicak as its new CFO and Treasurer, underscoring the brand’s growth strategy and financial vision.
Aug 5, 2026
The latest trends in legacy brands diversifying through new concepts and the legal challenges facing franchise operators.

After a challenging year, the quick-service segment saw a positive turn in October, with traffic increasing for the first time in 2024, according to Revenue Management Solutions. This momentum carried through November, with a 1.3% uptick in traffic and a 4.9% rise in net sales. While these improvements signal a recovery for the industry, the overall outlook remains mixed.

Starbucks Workers United made a significant move by successfully organizing a unit at a Buffalo, New York store. Remarkably, three years later, the union extended its reach to include store staff at Starbucks headquarters. This development marks a milestone in the labor movement within the quick-service sector, highlighting the growing influence of unions in advocating for workers' rights.
Legacy brands like McDonald's, Taco Bell, and KFC have been venturing into new territories by launching spin-off concepts such as McDonald’s CosMc’s, Taco Bell’s Live Mas Cafe, and KFC’s Saucy. This strategic diversification allows these brands to tap into different market segments, cater to evolving consumer preferences, and stay ahead of the competition.
Recent news revealed that franchise operators in Florida are suing I Heart Mac and Cheese, a fast-casual franchise, over alleged illegal sales tactics. The operators claim that they were misled into investing in the concept, prompting a legal battle that underscores the importance of transparency and adherence to regulations in the franchising industry.
As legacy brands continue to innovate and expand through new concepts, and franchise operators confront legal hurdles, the franchising landscape is evolving rapidly. It is crucial for both brands and franchisees to stay vigilant, adapt to changing market dynamics, and prioritize ethical business practices to ensure sustainable growth and long-term success.