10 Must-Have Restaurant Technology Tools
Discover ten essential technology tools that help restaurant owners streamline operations, control costs, improve accuracy, and support better daily decisions.
Jul 31, 2026
Discover ten essential technology tools that help restaurant owners streamline operations, control costs, improve accuracy, and support better daily decisions.
Jul 31, 2026
Jersey Mike’s $1 billion IPO highlights big ambitions in franchising and international expansion, although shares dipped on debut. Restaurant owners take note - here’s what the move means for growth strategies ahead.
Jul 31, 2026
Every restaurant owner knows the industry is challenging, but failure is rarely caused by a single issue. From labor management and food costs to cash flow and technology decisions, here's what separates struggling restaurants from successful ones.
Jul 31, 2026
Discover how Chipotle’s Recipe for Growth is driving record sales, operational excellence, and digital innovation - insights for every restaurant leader.
Jul 30, 2026
Learn food cost management strategies to control inventory, reduce waste, improve purchasing, standardize portions, optimize pricing, and protect restaurant profits.
Jul 29, 2026
Grow your restaurant's email marketing list using websites, QR codes, loyalty programs, social media, incentives, events, and customer signups effectively.
Jul 29, 2026
DoorDash is changing how it calculates delivery and service fees, with longer-distance orders likely to cost more and shorter, larger orders set to stay the same or decrease.
Jul 29, 2026
Whataburger welcomes financial veteran Ryan Moore as its new CFO, signaling a strategic focus on national expansion and sustainable growth for the iconic brand.
Jul 29, 2026
Improve kitchen ticket times with practical strategies for better preparation, smoother workflows, stronger communication, smarter staffing, and effective restaurant technology.
Jul 27, 2026
PopUp Bagels welcomes industry veteran Mike Smith as Chief Operating Officer to lead their next phase of growth, putting quality and guest experience at the forefront.
Jul 28, 2026
Explore how companies like Wingstop leverage technology and loyalty programs to drive sales and customer engagement, alongside examples from the industry.

In the competitive landscape of the modern business world, companies are increasingly turning to technology to stay ahead. Wingstop's investment in technology, particularly evident in their digital transactions comprising over 72% of sales, showcases the impact of technological integration on sales performance. The rollout of the Wingstop Smart Kitchen and the upcoming loyalty program are clear examples of leveraging technology to drive operational efficiencies and engage customers effectively.
MyWingstop, Wingstop's customer engagement platform, serves as a powerful tool to gather valuable insights into customer behavior and preferences. By utilizing data from MyWingstop, Wingstop successfully reactivated lapsed users during the relaunch of the Crispy Chicken Tenders. This reactivation highlights the importance of data-driven decision-making in designing effective loyalty programs that resonate with customers and drive sales.

Loyalty programs have become instrumental in boosting sales and driving traffic for businesses in the food industry. Wingstop's plan to utilize their loyalty program to promote lesser-known products and target slower dayparts demonstrates a strategic approach to increase revenue streams. Analysts have pointed out that loyalty programs can help mitigate challenges like same-store sales declines, emphasizing their role in sustaining growth and customer retention.

Other fast-casual chains like Portillo's and Chipotle have also embraced innovative loyalty programs to enhance guest engagement and loyalty. Portillo's adoption of an app-less reward program utilizing digital wallets indicates a shift towards seamless and user-friendly rewards systems. Chipotle's Summer of Extras campaign exemplifies a gamified experience that not only attracts new members but also increases customer spending and loyalty through interactive promotions and incentives.