The Latest Updates in the Restaurant Industry: New Subway CEO, Starbucks Ransomware Attack, and Ghost Kitchen Revival

Stay informed about the recent developments in the restaurant industry, including Subway's new CEO, Starbucks' ransomware attack, and the potential revival of ghost kitchens.

silhouette photography of gray bar stools placed at side of bar counter in a dim-lit store

Photo by Tim Wilgus on Unsplash

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Photo by Tim Wilgus on Unsplash

New Leadership at Subway: A Transition in the Making

The fast-food industry is witnessing a significant change as John Chidsey, who has been at the forefront of Subway since 2019, announces his retirement. This move paves the way for a new chapter in Subway's leadership history. Carrie Walsh, the current head of Subway’s Europe, Middle East, and Africa markets, steps in as the interim CEO, bringing with her a wealth of experience and a fresh perspective to guide the brand forward.

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Photo by Tim Wilgus on Unsplash

Cybersecurity Challenges Hit Starbucks

Starbucks faced a challenging week as its employees grappled with issues related to tracking their hours due to a ransomware attack on the supply chain software provider, Blue Yonder. This incident not only disrupted the normal operations of tracking schedules and hours for workers but also highlighted the vulnerability of companies to cyber threats in today's digital age.

Thanksgiving Boost for Restaurants: Insights from Toast

As restaurants gear up for Thanksgiving week, there is some positive news on the horizon. Data from Toast reveals that the eve of Thanksgiving saw a notable increase in transactions last year, with higher ticket sizes and a significant spike in alcohol sales. This data suggests a potential trend for increased dining out and celebratory spending during the holiday season, offering a welcome boost for the restaurant industry.

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Photo by Tim Wilgus on Unsplash

The Revival of Ghost Kitchens

Contrary to speculation about the decline of ghost kitchens, recent developments indicate a possible resurgence in the concept. Some major brands have quietly launched delivery-only locations, hinting at the continued viability of ghost kitchens in the evolving food service landscape. This signals a shift in how restaurants are adapting to meet changing consumer demands and preferences for convenient and contactless dining experiences.

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