When the Check-In Matters More Than the Check
Silence between visits erodes restaurant loyalty. Data-driven recognition, smart triggers, and small gestures boost repeat visits, retention, and profits.
Jun 13, 2026
Silence between visits erodes restaurant loyalty. Data-driven recognition, smart triggers, and small gestures boost repeat visits, retention, and profits.
Jun 13, 2026
Menu sprawl bloats costs and slows kitchens. Data-driven pruning and smarter POS analytics help restaurants protect margins.
Jun 13, 2026
Oakwell Beer Spa plans a 2026 U.S. franchise after $2.6M Denver sales, blending spa suites and taproom experiences amid rising gender-neutral, social wellness demand.
Jun 13, 2026
Chipotle gives Rewards members a free Cilantro Lime Sauce with any entrée for Father’s Day week, tying the offer to loyalty growth and Summer of Extras push.
Jun 13, 2026
EEOC ramps up franchise enforcement, securing settlements and reforms; Applebee’s operator pays $270K amid broader actions across brands.
Jun 12, 2026
Entries due June 22 at 11:59 pm. Winners in September 2026. Criteria include investment, sales, support, and franchisee feedback.
Jun 12, 2026
Daland Corp. revives classic Pizza Hut dine-in in small towns, fueling emotional pull and sales as Yum weighs a sale and closures reshape the brand.
Jun 12, 2026
Creator Jake Shane fronts Panera’s $4.99 Salad Stuffer bundle, linking Mix & Match value to RISE strategy and testing social-led demand.
Jun 12, 2026
Krystal elevates Amanda Hyde to COO, advancing a franchisee-first plan with digital menus, remodels, and SPB’s Playbook to drive growth and trust in 2026.
Jun 12, 2026
How guest behavior, data, and POS analytics turn table-side discoveries into profitable, scalable menu strategy for restaurants in 2026.
Jun 12, 2026
Learn how to drive traffic and provide high-quality experiences in the foodservice industry based on consumer demands.

Consumers today are more discerning and value-conscious than ever before. With tightening budgets, they seek high-quality experiences that justify every dollar spent on foodservice. This shift in consumer behavior has propelled the need for food establishments to align their offerings with these evolving demands.
Technomic, a renowned foodservice market research firm, has conducted in-depth studies to uncover the latest trends and preferences of today's consumers. Their research sheds light on the importance of quality, value, and experience in driving customer traffic to foodservice establishments.
To succeed in this competitive landscape, foodservice operators must prioritize customer-centric strategies. This includes focusing on menu innovation, personalized experiences, and operational efficiencies to deliver on consumer expectations while maximizing value.
Kathryn Fenner, a Principal at Technomic with extensive experience in the foodservice industry, is at the forefront of providing insights to help businesses navigate the changing landscape. With over 25 years of expertise, her guidance is invaluable for understanding and meeting today's consumer demands.