PJ's Coffee Joins C-Store Franchise Lineup
Estepp Energy, known for multi-unit brands like Little Caesars, is adding PJ's Coffee to its Kentucky convenience stores, marking a strategic expansion into specialty coffee.
Jun 24, 2026
Estepp Energy, known for multi-unit brands like Little Caesars, is adding PJ's Coffee to its Kentucky convenience stores, marking a strategic expansion into specialty coffee.
Jun 24, 2026
A seasonal menu helps restaurants attract repeat customers, match seasonal demand, control food costs, promote limited-time items, and improve profitability.
Jun 23, 2026
Noodles & Company partners with Coca-Cola to launch an exclusive Fanta Vanilla Cherry Spritz, paired with limited-time Mac & Cheese deals for July. Learn how this innovative LTO strategy can inspire your restaurant’s menu innovation!
Jun 24, 2026
Miso Robotics has acquired Zume Pizza’s technology deck, giving new life to pizza automation and food robotics for forward-thinking restaurant operators.
Jun 24, 2026
Carl's Jr. has launched a "Pass on Jack" marketing campaign rewarding loyalty members with a free Sourdough Star burger for driving past a Jack in the Box to reach a Carl's Jr. location- a direct shot at its California-based burger rival.
Jun 24, 2026
Discover how the Korpal brothers are driving Golden Chick's expansion across Texas with innovative operational strategies, team culture, and community engagement.
Jun 24, 2026
Taco Bell launches L.O.C.O.S., an international marketing initiative leveraging emotional support tacos and immersive brand experiences across global markets. Discover how this strategy sets new industry benchmarks.
Jun 24, 2026
A restaurant is ready to franchise when its systems, numbers, brand, training, supply chain, legal structure, and support can scale.A restaurant is ready to franchise when its systems, numbers, brand
Jun 23, 2026
Domino's has announced that CEO Russell Weiner will retire on October 1, with COO and US President Joe Jordan named as his successor- a leadership transition that comes as the pizza giant pursues its most ambitious growth targets yet.
Jun 23, 2026
Starbucks is hiring more than 300 coffeehouse coaches nationwide following a successful 62-store pilot, as the coffee giant works to double store leadership capacity and fill 90% of retail leadership roles through internal promotions.
Jun 23, 2026
Explore the changing landscape of restaurant delivery services, the challenges faced by third-party aggregators like Grubhub, DoorDash, and Postmates, and the implications of lawsuits on consumer experience and restaurant operations.
Photo by Miguel A Amutio
The restaurant delivery landscape has significantly evolved over the years, with a surge in demand for convenient food delivery options. As consumer preferences shift towards online ordering and meal delivery, restaurants have adapted by embracing delivery services to cater to a broader customer base. The rise of on-demand delivery platforms has revolutionized the way diners experience their favorite restaurants, offering the convenience of enjoying meals from the comfort of their homes.
Photo by Miguel A Amutio
Third-party aggregators like Grubhub, DoorDash, and Postmates have played a pivotal role in connecting restaurants with customers seeking delivery services. However, these aggregators have faced criticism and legal challenges due to their business practices. The controversial practice of adding non-partner restaurants without consent not only led to consumer confusion but also created operational challenges for restaurants ill-equipped to handle delivery orders. This strategy, aimed at expanding their networks rapidly, backfired and resulted in backlash from both restaurants and customers.
Photo by Miguel A Amutio
The unauthorized listing of restaurants on delivery platforms like Grubhub has raised significant legal issues, leading to lawsuits and settlements. Restaurants allege that being added to these platforms without permission not only harmed their reputation but also resulted in a loss of sales and operational difficulties. The confusion caused by incorrect menu items or mismanagement of orders has had tangible negative effects on the businesses involved. Such actions not only undermine the trust between restaurants and aggregators but also impact the overall dining experience for consumers.
Photo by Miguel A Amutio
The repercussions of unauthorized listings on delivery platforms resonate beyond legal implications. Consumer experience is directly impacted when restaurants are added without their consent, leading to confusion over menu availability and potential order mishaps. For restaurants, operational challenges emerge as they grapple with managing unforeseen delivery requests and maintaining quality standards. Such incidents not only tarnish the image of the aggrieved restaurants but also highlight the need for stricter regulations to protect both businesses and consumers in the rapidly growing food delivery market.