Fresh Kitchen Hires Veterans to Scale Clean-Label Bowls
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
Jul 17, 2026
Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
Jul 16, 2026
Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
One of the largest U.S. Cyclospora outbreaks hits 34 states; Taco Bell pulls produce in Michigan as FDA and CDC trace the source.
Jul 16, 2026
Learn how Love’s innovative use of technology, such as kiosks and order-ahead services, is transforming the customer experience at Arby’s and other quick-service restaurants.
Photo by Lemon Pepper Pictures .
Photo by Lemon Pepper Pictures .
The food industry is undergoing a significant shift towards enhancing customer service through innovative technologies. Love’s, a prominent player in the industry, has taken a proactive approach by leveraging technology to streamline operations and foster customer loyalty. The introduction of order-ahead services and self-service kiosks at Arby’s marks a pivotal moment in redefining the customer experience.
Photo by Lemon Pepper Pictures .
By incorporating self-service kiosks that support multi-language ordering and display comprehensive menu visuals, Love’s has effectively optimized the ordering process at Arby’s. These kiosks seamlessly integrate with Love’s existing tech infrastructure, including mobile apps and loyalty programs, presenting customers with a seamless and efficient ordering experience. Joe Cotton’s emphasis on freeing up staff time for food preparation underscores the strategic use of technology to enhance operational efficiency.
The convenience offered by technology-driven solutions like order-ahead services and interactive kiosks plays a pivotal role in boosting customer loyalty. By providing customers with the flexibility to order ahead and explore menu options visually, Love’s is not only meeting but exceeding customer expectations. Such convenience-driven initiatives are crucial in today’s fast-paced world, where customer satisfaction and convenience are paramount.
Love’s ambitious plans to extend the use of self-service kiosks to other quick-service restaurant concepts demonstrate a commitment to revolutionizing the industry. As Love’s network comprises hundreds of QSRs across its travel centers, the potential impact of such technological integration is vast. With a diverse range of restaurant chains under its umbrella, including Dairy Queen, Carl’s Jr., Naf Naf Grill, Bojangles, and Burger King, Love’s is poised to set new standards for operational efficiency and customer service.