Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
Learn how Love’s innovative use of technology, such as kiosks and order-ahead services, is transforming the customer experience at Arby’s and other quick-service restaurants.
Photo by Lemon Pepper Pictures .
The food industry is undergoing a significant shift towards enhancing customer service through innovative technologies. Love’s, a prominent player in the industry, has taken a proactive approach by leveraging technology to streamline operations and foster customer loyalty. The introduction of order-ahead services and self-service kiosks at Arby’s marks a pivotal moment in redefining the customer experience.
Photo by Lemon Pepper Pictures .
By incorporating self-service kiosks that support multi-language ordering and display comprehensive menu visuals, Love’s has effectively optimized the ordering process at Arby’s. These kiosks seamlessly integrate with Love’s existing tech infrastructure, including mobile apps and loyalty programs, presenting customers with a seamless and efficient ordering experience. Joe Cotton’s emphasis on freeing up staff time for food preparation underscores the strategic use of technology to enhance operational efficiency.
Photo by Lemon Pepper Pictures .
The convenience offered by technology-driven solutions like order-ahead services and interactive kiosks plays a pivotal role in boosting customer loyalty. By providing customers with the flexibility to order ahead and explore menu options visually, Love’s is not only meeting but exceeding customer expectations. Such convenience-driven initiatives are crucial in today’s fast-paced world, where customer satisfaction and convenience are paramount.
Love’s ambitious plans to extend the use of self-service kiosks to other quick-service restaurant concepts demonstrate a commitment to revolutionizing the industry. As Love’s network comprises hundreds of QSRs across its travel centers, the potential impact of such technological integration is vast. With a diverse range of restaurant chains under its umbrella, including Dairy Queen, Carl’s Jr., Naf Naf Grill, Bojangles, and Burger King, Love’s is poised to set new standards for operational efficiency and customer service.