Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
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Discover how Potbelly's digital transformation strategy is revolutionizing customer experiences through personalized online ordering and menu customization.

Potbelly's digital transformation focuses on delivering personalized experiences to its customers, creating a deeper level of engagement. By tailoring menus, offering relevant promotions, and providing real-time communications based on customer behavior and location, Potbelly is enhancing the overall customer journey.
With upgrades to its website and app, Potbelly is simplifying the ordering process for customers. Features like one-click ordering, quick add options, and streamlined navigation facilitate a seamless experience for users. The ability to customize orders easily and visualize all available options on a single page simplifies decision-making for customers.

Potbelly's digital strategy not only focuses on driving sales but also on fostering customer loyalty. By offering tap-friendly tools for order updates, repeat orders, and item removal, Potbelly ensures a user-friendly checkout process that encourages repeat business. These digital enhancements aim to make every interaction with the brand more intuitive and streamlined.
