Fresh Kitchen Hires Veterans to Scale Clean-Label Bowls
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Craveworthy taps master franchisee Unisan Bowls to launch Genghis Grill and Dirty Dough in India, targeting Hyderabad first amid tight U.S. financing.
Jul 17, 2026
Buffalo Wild Wings launches Poppin’ Ranch, a 99-cent popping-candy ranch add-on, designed to spark sensory buzz and impulse trials ahead of Wing Day.
Jul 17, 2026
Wonder closed a $650M Series D at a $9B valuation to expand locations and invest in robotics, AI, and delivery tech, accelerating its automation-first restaurant model.
Jul 17, 2026
Understand sports bar startup expenses, including location, construction, kitchen equipment, televisions, licenses, insurance, staffing, supplies, and cash reserves for operations.
Jul 16, 2026
Learn how to increase restaurant sales during the World Cup final through smarter planning, staffing, promotions, inventory, menus, and operations.
Jul 16, 2026
Mother-daughter duo Ciara Boyce and Tracey Pidge bring Hotworx to Wasilla, the first of four Alaska studios, extending a fast-growing 800+ location brand.
Jul 16, 2026
One of the largest U.S. Cyclospora outbreaks hits 34 states; Taco Bell pulls produce in Michigan as FDA and CDC trace the source.
Jul 16, 2026
Discover how Potbelly's digital transformation strategy is revolutionizing customer experiences through personalized online ordering and menu customization.

Potbelly's digital transformation focuses on delivering personalized experiences to its customers, creating a deeper level of engagement. By tailoring menus, offering relevant promotions, and providing real-time communications based on customer behavior and location, Potbelly is enhancing the overall customer journey.

With upgrades to its website and app, Potbelly is simplifying the ordering process for customers. Features like one-click ordering, quick add options, and streamlined navigation facilitate a seamless experience for users. The ability to customize orders easily and visualize all available options on a single page simplifies decision-making for customers.

Potbelly's digital strategy not only focuses on driving sales but also on fostering customer loyalty. By offering tap-friendly tools for order updates, repeat orders, and item removal, Potbelly ensures a user-friendly checkout process that encourages repeat business. These digital enhancements aim to make every interaction with the brand more intuitive and streamlined.