Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
Discover how Starbucks is streamlining its support organization to prioritize in-store customer experience and operational efficiency.

Starbucks' CEO, Brian Niccol, has expressed the importance of re-evaluating and streamlining the support organization to eliminate inefficiencies. By reducing layers, unnecessary managerial roles, and focusing on core responsibilities, Starbucks aims to operate more efficiently and effectively.
Niccol highlighted the brand's efforts to enhance the in-store customer experience. Initiatives such as reintroducing the condiment bar, personalized cup writing, and a revised code of conduct aim to create a more welcoming atmosphere for patrons. By focusing on these aspects, Starbucks seeks to strengthen its connection with customers and drive loyalty.
While the initial focus has been on U.S. and Canada stores, Starbucks plans to extend its transformation efforts globally. This expansion necessitates a review of support team roles, structures, and sizes worldwide. By aligning global support with the in-store experience, Starbucks aims to create a consistent brand image and operational standard across all locations.

Niccol's emphasis on accountability, priority clarification, and reduction of duplicated efforts highlights the company's commitment to operational efficiency. By making these strategic changes, Starbucks aims to streamline processes, reduce waste, and enhance overall performance within its support organization.
.jpg&w=3840&q=70)
Acknowledging the challenges ahead, Niccol reassured partners of transparent communication regarding the restructuring process. Clear communication and openness about the changes aim to alleviate concerns among employees and stakeholders, fostering trust and collaboration during the transformation.
As Starbucks moves towards a leaner support structure and prioritizes in-store experience, the brand anticipates job eliminations and smaller support teams. However, these changes are aimed at driving long-term growth, improving customer satisfaction, and ensuring sustainable business operations.