How to Start a Food Truck Business
Learn how to start a food truck business by planning costs, permits, menus, equipment, locations, marketing, staffing, and efficient operations.
Jul 14, 2026
Learn how to start a food truck business by planning costs, permits, menus, equipment, locations, marketing, staffing, and efficient operations.
Jul 14, 2026
McDonald's taps seasoned leader Ugwechi Amadi as Chief Strategy Officer, bringing expertise from Nike and LIV Golf to spearhead the chain's forward-thinking NEXT strategy for restaurant owners and managers.
Jul 15, 2026
Discover how Fresh Kitchen's new operations and development leaders are poised to accelerate the brand’s growth and innovate in the fast-casual dining sector.
Jul 15, 2026
Explore leading restaurant equipment brands and learn how to choose reliable cooking, refrigeration, preparation, beverage, storage, and serving systems confidently.
Jul 14, 2026
Great Hill Partners takes a minority stake in Woof Gang Bakery & Grooming to accelerate franchise support, technology, and expansion.
Jul 14, 2026
Olive Garden brings back its $100 Pasta Pass for 13 weeks of unlimited pasta, soup or salad, and breadsticks; 10,000 passes, Aug 24 to Nov 22, dine-in only.
Jul 14, 2026
Resales accelerate amid boomer exits, tighter margins, and complex deals. Data gaps persist as brands formalize programs to keep units open.
Jul 14, 2026
Chipotle is launching its first Mexican location, redefining fast-casual strategy for restaurant leaders and offering key lessons for international growth and partnerships.
Jul 14, 2026
PizzaExpress will master franchise Houston TX Hot Chicken across the U.K. and Ireland, targeting 50 sites in three years with three openings in six months.
Jul 13, 2026
Wingstop posts 8.7% comp decline; leans on Club Wingstop loyalty, sports-heavy media, and smart kitchens to rebuild traffic. Investors eye July 29, 2026 results.
Jul 13, 2026
Discover how AI and automation are revolutionizing the restaurant industry, enhancing guest and employee experiences
Photo by Sergio Arteaga
Photo by Sergio Arteaga
The restaurant industry has faced challenges due to changing consumer spending patterns and potential trade policy shifts. In response to these obstacles, major restaurant chains like BJ’s Restaurants, Cracker Barrel, and Bloomin’ Brands are turning to automation and AI technologies to improve operational efficiency and drive growth.
Cracker Barrel's CEO and President, Julie Felss Masino, highlighted the success of AI-powered personalization capabilities within their rewards program. This implementation led to a notable increase in average revenue per member. Moreover, the Tennessee-based chain utilized AI for traffic forecasting, enhancing accuracy and optimizing labor management. Guest relations also benefited from AI, reducing resolution times and improving accessibility to live customer support.
Photo by Sergio Arteaga
With a focus on enhancing guest experiences, BJ’s Restaurants are expanding their AI deployment for forecasting and optimizing workforce planning. By leveraging AI, the company aims to ensure team members are strategically placed to provide exceptional service to customers. This move has resulted in improved labor scheduling and heightened guest sentiment across their establishments.
Bloomin’ Brands, with its diverse portfolio of restaurants, emphasizes the importance of technology in simplifying employee tasks and enhancing guest experiences. The company's CEO, Michael Spanos, underscores the continuous evaluation of technology to streamline operations and elevate the overall dining experience. The appointment of Gagan Sinha as CIO signifies the company's commitment to optimizing technological advancements within its establishments.
Photo by Sergio Arteaga
Bloomin’ Brands' implementation of a new point of sale system, combined with AI tools, aims to accelerate customer feedback processes and facilitate better communication among managing partners. Through real-time data analysis, the company can identify trends and areas for improvement promptly, leading to more efficient and effective responses to customer needs.