Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
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Discover how AI and automation are revolutionizing the restaurant industry, enhancing guest and employee experiences
Photo by Sergio Arteaga
The restaurant industry has faced challenges due to changing consumer spending patterns and potential trade policy shifts. In response to these obstacles, major restaurant chains like BJ’s Restaurants, Cracker Barrel, and Bloomin’ Brands are turning to automation and AI technologies to improve operational efficiency and drive growth.
Photo by Sergio Arteaga
Cracker Barrel's CEO and President, Julie Felss Masino, highlighted the success of AI-powered personalization capabilities within their rewards program. This implementation led to a notable increase in average revenue per member. Moreover, the Tennessee-based chain utilized AI for traffic forecasting, enhancing accuracy and optimizing labor management. Guest relations also benefited from AI, reducing resolution times and improving accessibility to live customer support.
With a focus on enhancing guest experiences, BJ’s Restaurants are expanding their AI deployment for forecasting and optimizing workforce planning. By leveraging AI, the company aims to ensure team members are strategically placed to provide exceptional service to customers. This move has resulted in improved labor scheduling and heightened guest sentiment across their establishments.
Photo by Sergio Arteaga
Bloomin’ Brands, with its diverse portfolio of restaurants, emphasizes the importance of technology in simplifying employee tasks and enhancing guest experiences. The company's CEO, Michael Spanos, underscores the continuous evaluation of technology to streamline operations and elevate the overall dining experience. The appointment of Gagan Sinha as CIO signifies the company's commitment to optimizing technological advancements within its establishments.
Bloomin’ Brands' implementation of a new point of sale system, combined with AI tools, aims to accelerate customer feedback processes and facilitate better communication among managing partners. Through real-time data analysis, the company can identify trends and areas for improvement promptly, leading to more efficient and effective responses to customer needs.
Photo by Sergio Arteaga