Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
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Explore the impact of technology in the restaurant industry, from AI implementation to IT leadership changes, and how they are transforming customer experiences.
Photo by Sergio Arteaga
Amid challenging times for the restaurant industry, many chains are turning to technology to enhance operations and stay competitive. Companies like Bloomin’ Brands are embracing AI to streamline processes and elevate customer experiences. AI-powered solutions can help in optimizing menu offerings, personalized marketing, efficient order processing, and predictive analytics for better decision-making. By leveraging AI, restaurants can gain valuable insights into consumer preferences and behavior, leading to improved service and increased customer loyalty.
Photo by Sergio Arteaga
The integration of AI and new point of sale systems is not only benefiting customers but also transforming the way employees engage with their work. These technological advancements enable restaurants to provide personalized recommendations to diners, reduce waiting times, and improve overall service quality. Moreover, AI-driven insights can empower staff by simplifying tasks, automating routine processes, and fostering a more efficient workflow. This results in enhanced productivity, job satisfaction, and ultimately, better customer satisfaction.
Photo by Sergio Arteaga
The recent wave of IT leadership changes within major restaurant chains signifies a strategic shift towards prioritizing digital innovation and technology integration. With experienced CIOs like Rafael, who have a strong background in hospitality technology, companies are better equipped to navigate the complexities of the modern dining landscape. Effective IT leadership plays a crucial role in steering organizations towards leveraging technology for operational efficiency, customer engagement, and sustainable growth.
The ongoing tech executive shuffle, exemplified by role swaps and new appointments at companies like McDonald’s, Ascent Hospitality Management, and Fat Brands, reflects a dynamic response to the evolving technological needs of the industry. These changes not only bring fresh perspectives and expertise but also indicate a concerted effort to stay ahead in an increasingly tech-driven market. By reshaping IT leadership roles, restaurants can adapt to changing consumer behavior, optimize business processes, and drive innovation.
Photo by Sergio Arteaga