Types of Restaurant Ordering Technology
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
Aug 14, 2026
Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
McDonald’s USA has appointed Patrick Gerber as chief restaurant officer, leveraging his decades of global experience to boost operations, food quality, and customer satisfaction in the U.S. market.
Aug 11, 2026
Freddy’s Frozen Custard & Steakburgers promotes Rick Petralia to Executive Chef & VP of Training & Innovation, signaling a strategic focus on culinary excellence and franchisee support.
Aug 12, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
Skye Anderson will lead McDonald's USA as its new president, stepping in to accelerate growth and revive sales. Learn how her leadership could shape the future of the restaurant industry.

McDonald’s Corporation has named Skye Anderson as its new president for the USA, marking a significant leadership transition at the helm of the iconic fast-food giant’s largest market. Anderson steps into the role following the departure of Joe Erlinger, who led the brand’s American operations since 2019 and will serve as an advisor during the leadership handoff. This change comes at a critical moment as McDonald's seeks to address recent challenges in U.S. sales and reinvigorate its operational performance nationwide. For restaurant owners and managers, this move signals McDonald’s renewed focus on driving operational excellence and strategic growth during an industry period defined by evolving consumer expectations and margin pressures.
Anderson is no stranger to McDonald’s leadership - she recently served as chief operating officer for McDonald’s USA and brings a strong background in finance and cross-market business strategy. Since joining McDonald’s USA in 2017, she spearheaded the company’s West Zone, overseeing 5,700 restaurants that achieved remarkable same-store sales growth of more than 30% and saw average per-store cash flow rise by $100,000. Her reputation as a transformative leader and proven change agent comes from years of translating ambitious strategies into tangible results, winning the trust of franchisees, suppliers, and team members alike. Restaurant leaders watching this transition can expect a sharper emphasis on operational discipline, metrics-driven decision making, and investment in people and technology.
The leadership shakeup comes as McDonald’s USA faces pressure to reignite traffic and boost stagnant sales. Same-store sales in the second quarter grew only 0.8%, with enhanced product mix offset by reduced guest count. Anderson will lead the rollout of “McDonald's Next,” a strategy aiming for operational consistency, broader consumer appeal, and stronger communication across the brand’s 14,000 domestic locations. Franchisees and operators should be prepared for renewed initiatives surrounding product innovation, technology upgrades, and more robust training programs. Expect Anderson’s tenure to drive urgency and structure around performance goals, as well as opportunities to share best practices system-wide - an approach that aligns with her history in global business services and regional leadership.
This leadership update is more than just a corporate change - it signals potential influence on sector-wide standards, from digital ordering to labor optimization and franchisee relations. Operators and restaurant managers can take note of Anderson’s commitment to aligning strategy with real-world results, a focus likely to shape not just McDonald’s but industry best practices for years to come. As Erlinger transitions to an advisory role until 2027, McDonald's seeks a seamless handoff that builds upon recent digital, operational, and franchise enhancements. Now more than ever, agile leadership and proactive adaptation are the benchmarks of restaurant success.
As Skye Anderson takes the reins for McDonald’s largest market, restaurant professionals across the nation should anticipate further evolution in menu, service, and management strategy. Her proven track record suggests a renewed commitment to growth and seamless execution, creating opportunities for innovation and operational improvement across the foodservice landscape. Now is an ideal time for industry leaders to evaluate their own organizations for readiness and agility, taking cues from McDonald’s bold moves in talent and strategy.
For forward-thinking restaurant managers and owners, staying informed on top industry leadership and strategic pivots like McDonald's is vital. Anderson’s ascent is a reminder that effective leadership, operational innovation, and adaptability are the cornerstones of lasting restaurant success in an environment that never stands still. Continue to invest in tools and technology that streamline your operations - and watch closely as new industry benchmarks are set.