Dave Shula Returns as President of Shula's Restaurant Group
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
Dave Shula rejoins Shula's Restaurant Group as president, leading growth into Palm Beach Gardens and a 2027 Thomasville, Georgia expansion.
Sep 23, 2026
McDonald's commits $8.5 billion through 2036 to modernize restaurants, boost cash flow by $100,000 per store, and grow chicken and beverage sales.
Sep 23, 2026
WKS Restaurant Group promotes Jay Spongberg to president and COO after he helped grow the company from 65 to 382 restaurants over 16 years.
Sep 23, 2026
Smokey Mo's BBQ names Von Dawson, a Dine Brands veteran, as VP of Franchise Development to lead its Texas expansion strategy.
Sep 23, 2026
Meritage Hospitality's Chapter 11 filing pulls 5% of Wendy's U.S. stores into bankruptcy, exposing cracks in franchising's bigger-is-safer bet.
Sep 21, 2026
Jack in the Box names Rachel Ruggeri to its board as Michael Murphy retires, amid a CEO transition and deal with investor GreenWood.
Sep 21, 2026
Improve restaurant Google Maps rankings by optimizing your business profile, selecting accurate categories, gathering reviews, adding photos, and strengthening local relevance signals.
Sep 21, 2026
Restaurant inventory tracking helps owners monitor stock, control food costs, reduce waste, improve purchasing, and make informed operational decisions.
Sep 21, 2026
Restaurant owners can significantly reduce restaurant costs by leveraging technology across inventory, labor, procurement, forecasting, and administrative operations for better profit margins.
Sep 18, 2026
Understand how to forecast restaurant revenue and expenses with methods for sales projection, cost scaling, fixed-cost planning, and risk buffering.
Sep 18, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
Discover how leveraging digital sales channels and implementing kiosk ordering can enhance revenue and customer engagement in the restaurant industry.
Photo by Sergio Arteaga
In today's rapidly evolving digital landscape, restaurants are increasingly turning to digital sales channels to drive revenue growth and enhance customer engagement. The case of Jack in the Box's emphasis on digital sales highlights the importance of leveraging online platforms to boost same-store sales. By focusing on mobile and digital channels, restaurants can tap into a wider customer base, increase loyalty program memberships, and create personalized promotions tailored to individual preferences.
Digital sales offer restaurants the opportunity to reach customers beyond traditional brick-and-mortar locations. By investing in online ordering systems, mobile apps, and loyalty programs, restaurants can streamline the ordering process, offer personalized recommendations, and increase overall customer satisfaction. The success of Del Taco in implementing kiosks and expanding digital sales showcases the potential of these strategies to drive revenue growth even in challenging market conditions.
Photo by Sergio Arteaga
Kiosk ordering systems have revolutionized the way customers interact with restaurants, providing a convenient and efficient way to place orders. Not only do kiosks improve upselling opportunities by suggesting additional items or upgrades, but they also lead to higher average ticket sales compared to traditional counter ordering. The example of Shake Shack's successful kiosk ordering system demonstrates how this technology can significantly impact a restaurant's profitability and customer satisfaction levels.
The adoption of kiosk ordering systems is not limited to a few select restaurants but has become a growing trend across the industry. Major chains like El Pollo Loco, Yum Brands, Burger King, Popeyes, Wendy’s, and others have recognized the potential of kiosks in enhancing customer experience and driving sales. By embracing technology and offering innovative ways for customers to interact with their brand, restaurants can stay ahead of the competition and meet the evolving demands of modern consumers.
Photo by Sergio Arteaga