Wingstop’s Expansion Runs Hot as Comps Cool
Wingstop adds 382 U.S. units to 3,056 total as comps dip; 2026 outlook hinges on loyalty, Smart Kitchen, and category tailwinds.
Jul 20, 2026
Wingstop adds 382 U.S. units to 3,056 total as comps dip; 2026 outlook hinges on loyalty, Smart Kitchen, and category tailwinds.
Jul 20, 2026
Topgolf Media Networks turns 100+ venues into an ad platform with 42M visits and 28,000 screens, tapping retail media tactics for measurable brand activations.
Jul 20, 2026
Domino’s leverages rising order volumes to boost revenue and market share despite industry challenges in Q2 2026, offering key lessons for restaurant owners.
Jul 20, 2026
Discover how Fresh off the Boat in Santa Ana has built a thriving, health-focused Mexican-Mediterranean fusion restaurant. Explore operational insights, business strategies, and the customer experience that set this unique concept apart.
Jul 20, 2026
If your restaurant is busy but profits feel thin, food cost is usually the first place to look. Not because it is always the problem, but because it is the most controllable variable in your P&L.
Jul 20, 2026
Burger King launches its “Your Way Champion” managerial role, focusing on guest experience, order customization, and staff engagement. Restaurant operators can glean insights for elevating hospitality in their own venues.
Jul 20, 2026
Thomas Keller Restaurant Group will pay $2M to settle an EEOC harassment and retaliation case tied to Bouchon Las Vegas, closing a long-running action from 2018.
Jul 19, 2026
Fresh Kitchen names Bill Knopf and Matt Livingston to lead operations and development as the clean-label bowl brand targets growth beyond 100 locations.
Jul 18, 2026
Hardee’s franchisee Superior Star filed Chapter 11 after a 2023 deal revealed unpaid taxes, costly repairs, and lease burdens; plans to reject leases and refocus.
Jul 18, 2026
Cinnabon posted a net gain of 308 U.S. units in 2025 and launched Seattle’s Best Coffee in 2026 to boost beverage mix, margins, and franchise-driven expansion.
Jul 18, 2026
Discover how leveraging digital sales channels and implementing kiosk ordering can enhance revenue and customer engagement in the restaurant industry.
Photo by Sergio Arteaga
In today's rapidly evolving digital landscape, restaurants are increasingly turning to digital sales channels to drive revenue growth and enhance customer engagement. The case of Jack in the Box's emphasis on digital sales highlights the importance of leveraging online platforms to boost same-store sales. By focusing on mobile and digital channels, restaurants can tap into a wider customer base, increase loyalty program memberships, and create personalized promotions tailored to individual preferences.
Photo by Sergio Arteaga
Digital sales offer restaurants the opportunity to reach customers beyond traditional brick-and-mortar locations. By investing in online ordering systems, mobile apps, and loyalty programs, restaurants can streamline the ordering process, offer personalized recommendations, and increase overall customer satisfaction. The success of Del Taco in implementing kiosks and expanding digital sales showcases the potential of these strategies to drive revenue growth even in challenging market conditions.
Kiosk ordering systems have revolutionized the way customers interact with restaurants, providing a convenient and efficient way to place orders. Not only do kiosks improve upselling opportunities by suggesting additional items or upgrades, but they also lead to higher average ticket sales compared to traditional counter ordering. The example of Shake Shack's successful kiosk ordering system demonstrates how this technology can significantly impact a restaurant's profitability and customer satisfaction levels.
Photo by Sergio Arteaga
The adoption of kiosk ordering systems is not limited to a few select restaurants but has become a growing trend across the industry. Major chains like El Pollo Loco, Yum Brands, Burger King, Popeyes, Wendy’s, and others have recognized the potential of kiosks in enhancing customer experience and driving sales. By embracing technology and offering innovative ways for customers to interact with their brand, restaurants can stay ahead of the competition and meet the evolving demands of modern consumers.