Hardee's Taps Alisa Gmelich as New President
CKE Restaurants names marketing veteran Alisa Gmelich President of Hardee's, tasking her with rebuilding franchisee trust and driving growth.
Oct 7, 2026
CKE Restaurants names marketing veteran Alisa Gmelich President of Hardee's, tasking her with rebuilding franchisee trust and driving growth.
Oct 7, 2026
POS data helps restaurant owners control food costs by improving purchasing, reducing waste, optimizing portions, analyzing profitability, and managing inventory.
Oct 7, 2026
Understand overtime rules for restaurant employees, including eligibility, pay calculations, hours worked, compliance requirements, timekeeping, and overtime management.
Oct 7, 2026
Hangry Joe's promotes insider Brandon Wilhelm to CEO, prioritizing franchisee profitability over rapid unit growth as the chain expands past 90 locations.
Oct 6, 2026
Portillo's chief people officer Jill Waite departs as new CEO Brett Patterson reshapes leadership with layoffs and fresh executive hires.
Oct 6, 2026
Uber is paying $2.3 billion to acquire ezCater, merging its catering network into Uber Eats and Uber for Business to enter workplace catering.
Oct 6, 2026
A new lawsuit claims McDonald's pricing tool pressures franchisees into algorithmic price-fixing, raising fresh antitrust questions for the chain.
Oct 6, 2026
True Food Kitchen filed for Chapter 11 bankruptcy, closing 12 locations and shrinking to 34 restaurants across 14 states amid $42.1 million in debt.
Oct 5, 2026
Snooze Eatery names industry veteran Amy Hom as COO, starting Sept. 28, to strengthen hospitality and operations ahead of its next growth phase.
Oct 5, 2026
Improve restaurant visibility with local SEO by optimizing Google Business Profile, targeting local keywords, managing reviews, and maintaining accurate online information.
Oct 5, 2026
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How incorporating delivery services can boost sales, reach more customers, and enhance the overall operational efficiency of your restaurant.

The strategic decision of incorporating delivery services, as exemplified by Olive Garden's successful pilot program, showcases a significant shift in restaurant operations. By expanding their reach and catering to the evolving needs of customers, restaurants like Olive Garden experience notable sales growth and heightened customer engagement.

The introduction of delivery services not only boosts sales by tapping into a new revenue stream but also extends the reach of restaurants to a broader customer base. This increased accessibility attracts customers who may prefer dining at home, thereby increasing sales volume and revenue.

Integrating delivery services enhances operational efficiency by streamlining order fulfillment processes. Restaurants like Cheddar's, with food that travels well and a track record of accurate to-go orders, demonstrate how operational adaptability and efficiency are crucial for successful delivery implementation.
Delivery services not only serve as a sales driver but also as a tool for engaging customers. Initiatives like communicating delivery options to eClub members and utilizing digital marketing campaigns demonstrate how increasing customer awareness leads to improved responses and accelerated delivery growth.
By analyzing the demographics of delivery customers compared to dine-in guests, restaurants can tailor offerings to different segments effectively. With minimal overlap between the two customer groups, delivery services introduce incremental sales opportunities, attracting a younger and higher-income clientele.

The seamless integration of delivery services into existing operations, resembling an extension of curbside to-go services, illustrates the operational synergy within the restaurant industry. Such integration, coupled with the collaboration with delivery partners like Uber, ensures a smooth and efficient process for both the restaurant and the customers.