Types of Restaurant Ordering Technology
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Explore the main types of ordering technology restaurants use to improve accuracy, speed, payments, customer convenience, and operational efficiency daily.
Aug 17, 2026
Learn the eight essential steps of the restaurant payroll process, from tracking hours and calculating wages to payments and recordkeeping.
Aug 17, 2026
Panera Bread welcomes Andrew Rebhun as its new CMO to spearhead strategic brand growth and transformation, bolstering its vision for 2028.
Aug 17, 2026
Discover how restaurant SMS marketing works, from building subscriber lists and creating campaigns to improving engagement and measuring marketing performance.
Aug 14, 2026
The transition of Pizza Hut's CEO, Aaron Powell, marks a pivotal moment for the chain and offers valuable leadership lessons for restaurant owners. Here’s what this executive change could mean for your business.
Aug 17, 2026
Learn how to manage cash flow in your restaurant by tracking finances, controlling costs, forecasting needs, and building cash reserves.
Aug 14, 2026
Increase online orders by simplifying checkout, optimizing menus, improving Google visibility, promoting ordering channels, and encouraging customers to order again.
Aug 12, 2026
Streamline restaurant back office operations by standardizing workflows, automating repetitive tasks, integrating systems, centralizing data, and improving accountability and efficiency.
Aug 12, 2026
McDonald’s USA has appointed Patrick Gerber as chief restaurant officer, leveraging his decades of global experience to boost operations, food quality, and customer satisfaction in the U.S. market.
Aug 11, 2026
Freddy’s Frozen Custard & Steakburgers promotes Rick Petralia to Executive Chef & VP of Training & Innovation, signaling a strategic focus on culinary excellence and franchisee support.
Aug 12, 2026
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Explore the journey of On the Border restaurant chain from its growth in the 1990s to its recent bankruptcy filing, revealing the challenges faced in the competitive restaurant industry.


On the Border, a renowned Mexican food chain, embarked on its journey in 1982 in Dallas, Texas. With a menu featuring mesquite-grilled fajitas, margaritas, and endless chips and salsa, the restaurant quickly gained popularity. Expanding both domestically and internationally, the chain caught the attention of Brinker International, which acquired On the Border in 1994. By 2001, the brand boasted 100 locations in the US and later ventured into the South Korean market in 2007 through franchising partnerships.

The trajectory of On the Border took a turn in 2010 when Brinker International sold the 160-unit chain to Golden Gate Capital. Subsequent ownership transfers in 2014 to Border Holdings, linked to Argonne Capital Group, marked another chapter in the brand's history. In the midst of these transitions, Utz's acquisition of the rights to manufacture chips and dips under the On the Border brand in 2020 added another layer to the company's operations.

Despite its early success, On the Border faced challenges associated with macroeconomic factors impacting the restaurant industry. Rising menu prices outpacing grocery costs led to a decline in consumer dining out habits. Moreover, wage increases outstripping the company's ability to adjust prices added further strain on profit margins. Issues with workforce recruitment and retention further hampered operational efficiency, culminating in the closure of 40 underperforming locations in February 2021.
The financial strain on On the Border became evident with over $25 million spent on leases, with a significant portion allocated to underperforming locations. As the company grappled with liquidity challenges, it resorted to delaying vendor and rent payments to manage cash flow. This dire situation led to landlords and vendors taking drastic measures, including store closures and repossessions, exacerbating the operational hurdles. Consequently, the chain had to file for Chapter 11 bankruptcy to navigate its financial turmoil.
Looking ahead, On the Border aims to navigate its bankruptcy proceedings with the support of CrossFirst, its expected debtor-in-possession lender. By initiating a stalking horse asset purchase agreement and inviting competitive bids through a robust marketing process, the company seeks a path to financial recovery. As bidding procedures are set to commence in early April, the future of On the Border hinges on strategic restructuring and alignment with evolving market demands.